HUMAN SERVICES WORKER II - F/C OPS

Human Services Worker II - F/C Ops - 60957249

This is work responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness. As a Human Services Worker II you will treat people in a respectful manner that preserves their dignity and rights and maintain a professional caregiver relationship with people served.

The incumbent is responsible for preserving the rights, safety and security of people served by observing them: At all times to learn what type of environment and interactions make them feel safe, secure and calm and to identify distressful stimuli or triggers: When providing ward coverage. When escorting to and from activities and appointments to ensure that they arrive safely. During meals to monitor intake and ensure that they don't choke or trade food. When a person served is placed on special observation status to address dangerous or high risk behaviors. When a restrictive intervention such as seclusion or restraints is used to assess for release criteria and immediately identify health needs that may arise. Communicating with them: At all times to develop a trusting, caregiver relationship and identify signs of distress or health concerns. When a person served is placed on special observation status, in the seclusion room or in restraints to assure the person that he or she is safe, help them develop trust in you as a caregiver and identify signs of distress or health concerns. Intervening: To separate them from distressful stimuli and assist in resolving conflict. To ensure that people served are not neglected, abused or exploited; or to ensure that it is reported to the abuse hotline if they are. To ensure safety during medical or disaster emergencies. To ensure safety when a person served is exhibiting a behavior dangerous to self or others, which may involve the use of physical holds and placing people served in a seclusion room or mechanical restraints.

Qualifications: Must be 18 years of age at time of hire Must have six months of experience working in a medical, psychiatric, nursing, or childcare setting, customer service experience or in working with developmentally disabled persons; or in working in a correctional facility OR college or vocational/technical training from an accredited institution at the rate of 15 semester, 22 quarter or 360 classroom hours; OR have a valid CNA license. Ability to attend a 1 - 2-week mandatory training course that will include completion of a CPR certification. This training could be scheduled during day, weekend, and evening hours. Physical agility requirements for Direct Care Staff: Must be able to ambulate up and down a stairwell. Must be able to assist with evacuation of persons served during an emergency situation. Must have normal vision and hearing, including use of corrective devices. Must be able to do repetitive movements with arms, hands, neck and head. Must be able to demonstrate competency, as appropriate, in all areas of training, some of which requires physical activity such as; CPR and MANDT: Must be able to bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances. Must be able to physically operate all equipment necessary to do job tasks. Must be able to lift and carry 20 pounds. Must be able to sit and/or stand for one hour without a break. Must be able to remain alert while on duty. Must be able to drive an EZ Go or vehicle if job essential

Knowledge, Skills, and Abilities: Service Planning: Participates in service planning and ensures adherence to plans. Daily Living Skills: Works with resident to ensure completion of daily living activities. Crisis Management: Maintains a safe environment by proactively using verbal and non-verbal communication and intervention skills in accordance with our non-coercive strategies and trauma-informed care. Documentation: Documents information factually and objectively. Observation, Assessment, & Monitoring: Provides safe and supportive observations, accurate assessments and effectively monitoring residents as assigned. Escort & Transport: Escorts and transports residents to appointments, activities, etc. Activities: Provides group and leisure activities. Advocacy: Advocates for residents' recovery. Build Relationships: Builds and maintains appropriate relationships and interactions with residents, families, providers, co-workers.