Yard Associate

About the Role: At Lincoln Creek Lumber, our yard team sets us apart. We're not a big-box store where customers wander around looking for help - we go to them. If you're the kind of person who lights up around people, thrives when you're busy, and genuinely loves helping someone nail their project, you'll fit right in here. This is a physical, fast-moving role where no two days are the same. You'll be outside, on your feet, engaging with customers from the moment they pull through the gate to the moment they drive away happy. What You'll Do Hustle out to greet customers and guide them to exactly what they need Help customers plan their projects and answer product questions (or find the person who can) Load lumber and materials into customer vehicles and verify against their invoice Inspect returns and create accurate return slips for cashiers Handle customer concerns with empathy; resolve what you can, elevate what you can't Unload deliveries and stock products in their correct yard locations Operate a forklift and fill propane tanks Keep the yard clean, organized, and safe; a tight yard is a great yard Stay current on monthly ads so you can point customers to deals Stay connected via radio and communicate proactively with the team Follow all safety procedures and speak up when you see room to improve Help bring new hires up to speed and attend monthly store meetings Who You Are You're a people person, but not just in a "nice to meet you" kind of way. You seek out customers. You move with purpose. When someone looks lost or uncertain, you're already heading their way. You take pride in doing the job right, you show up when you say you will, and you genuinely care whether the customer leaves happy. You don't need to know everything on day one, but you do need the drive to learn fast and the confidence to say "let me find out" without missing a beat. What We're Looking For Outgoing, energetic personality; someone who brings the good vibes to the job site Strong customer service instincts; you're a helper by nature Clear, friendly communication with customers, teammates, and management Reliable and punctual; your crew counts on you Organized and detail-oriented, especially when verifying loads and processing returns Eager to build product knowledge on the job Bilingual in Spanish (verbal and written) strongly desired Availability: Friday–Tuesday schedule (Wednesday and Thursday off) Physical Requirements Ability to stand and move throughout an entire shift outdoors Ability to reach, bend, and lift as needed Able to lift 100 lbs. without assistance Benefits Employee Assistance Program (EAP) 401(k) Paid sick time: 1 hour per 40 hours worked Paid Vacation: 20 hours per year Holidays: Easter Thanksgiving Christmas Employee Birthday Ready to Run with Us? If you've got the hustle, the heart, and the work ethic, we want to hear from you. Bring your energy and your commitment to great service. We'll handle the rest. Company Introduction We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal…just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor. #J-18808-Ljbffr