Director, Schwab Retirement Plan Services, Client Specialized Teams & Services

Your opportunity We believe in the importance of in‑office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. Schwab Workplace Services delivers workplace solutions that help employers support their people through retirement benefits, equity compensation, and employee monitoring solutions, with a strong focus on participant experience, service, and technology. Within this business, Schwab Retirement Plan Services helps employers design and deliver retirement programs intended to support employee outcomes while making plan management easier and more efficient. In this leadership role, you will define and activate the consulting and thought leadership go‑to‑market model for Schwab Retirement Plan Services, helping deliver exceptional client experiences, deepen relationships, and support strong plan and participant outcomes. You will lead a team of tenured subject matter experts across actuarial, plan document, conversion, and ERISA consulting while translating strategy into actionable priorities, performance goals, and scalable solutions for clients, consultants, and prospects. You will also serve as an integrator across direct and partner teams to package a holistic client offering, elevate internal practices, strengthen Schwab’s industry presence, and foster a culture of change leadership, talent development, and continuous improvement. What you have Required 15+ years of financial services experience, including 10+ years in the retirement industry supporting large, complex employer‑sponsored retirement plans. Bachelor’s degree or equivalent experience Deep knowledge of integrated benefit services, including equity compensation, administration, plan design, qualified retirement plans, and non‑qualified executive deferred compensation plans. Strong understanding of retirement and benefits industry trends, regulatory and legislative developments, and ERISA‑related requirements. 5+ years of direct people leadership experience Proven leadership and relationship‑building skills, with the ability to influence decisions and drive alignment across all levels of the organization. Demonstrated success leading transformation in highly collaborative environments while building strong internal and external partnerships and coaching team members and stakeholders. Strong ownership mindset, emotional intelligence, and critical thinking skills, with a client‑focused approach to advancing initiatives and resolving complex issues. Preferred Advanced degree What’s in it for you At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: 401(k) with company match and employee stock purchase plan Paid time for vacation, volunteering, and a 28‑day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance #J-18808-Ljbffr Charles Schwab