Business Banking Relationship Manager II (South)
Fifth Third Bank, N.A.
Business Banking Relationship Manager II (South) Responsible for business development, relationship management and client experience of companies with annual gross sales of $0-10M. Proactively consult business owners to achieve their financial goals by providing smart financial solutions for personal and business needs. Serve as a trusted advisor for businesses; collaborate with a team of product and retail partners utilizing the One Bank Sales Cycle to understand the clients' holistic business needs, identify opportunities and provide solutions and services such as loans, deposits, treasury management, and other banking services. Serve as a producing leader by coaching and mentoring Relationship Managers and represent the Sales Manager as needed. Responsibilities Develop qualified client prospects in defined segment by identifying and utilizing referral sources, existing clients and centers of influence. Work with product partners to analyze, evaluate and develop a tailored relationship strategy for each client or prospect. Actively participate in community and/or specific industry forums, conferences and meetings to broaden relationship networks, referral sources and deepen knowledge of trends and competitive landscape. Effectively retain and grow long‑term, profitable, lead client relationships. Cross‑sell all applicable 5/3 products and services to an existing portfolio of business customers and their owners/senior management to become the client's lead or primary bank. Plan and conduct relationship strategy and review meetings with product partners. Coordinate all client‑facing activities, including credit support and other product partners. Conduct thorough pre‑call planning, apply the One Bank Consultative Sales approach, and perform prompt post‑call follow‑up. Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management. Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines. Achieve credit standards and metrics regarding asset quality, credit administration, and RAROC. Monitor information concerning customer financial performance, condition, and industry trends to maintain acceptable risk and proper pricing. Complete administrative responsibilities in a timely manner. Provide coaching, leadership, and guidance to RMs in conjunction with their Regional Sales Manager or in addition to their Regional Sales Manager. Qualifications Bachelor’s degree required or equivalent work experience. Minimum of 5 years of sales experience and minimum of 5 years managing business banking or commercial relationships preferred. Formalized credit training or equivalent credit risk experience required; underwriting experience preferred. Proven ability to build new and existing client business and provide a positive client experience. Strong business acumen, including detailed analysis, review of financial statements, and knowledge of advanced accounting principles. Extensive knowledge of credit and non‑credit products required. Knowledge of commercial & Treasury Management services as well as alternative lending and financial options. Ability to assess client needs, drivers of profitability, and corporate/personal life‑cycle optimizing financial solutions. Effective problem‑solving and analytical skills with ability to handle and prioritize multiple tasks. Strong verbal and written communication skills with emphasis on face‑to‑face negotiations and group presentations. Demonstrated ability to work in a team‑based sales environment. Must be proficient in Microsoft Office software; familiarity with prospecting and CRM sales tools preferred. Ability to travel regionally and/or locally. Benefits Base salary reflective of the range of salary levels for all roles within this pay grade across the U.S.; individuals vary based on role, experience, education, and location. Eligible to participate in an incentive compensation plan with performance‑based payments. Comprehensive benefits programs supporting physical, financial, emotional and social well‑being. Location: Atlanta, Georgia 30326. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr Fifth Third Bank, N.A.
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