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Client Service Supervisor, Business Insurance

Marsh & McLennan

Client Service Supervisor, Business Insurance

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Client Service Supervisor on the Business Insurance team, you will provide day-to-day supervision for a team of dedicated professionals, along with managing an assigned book of business. Strategic thinking is key in this role. Look outside the box for solutions, instead of seeing obstacles. If you are a collaborative, career-oriented insurance professional, who can balance client needs, team leadership, and changing priorities in a fast-paced environment, this position is for you.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • 5+ years' Business Insurance Industry experience (preferably in an agency)
  • P & C Insurance License or ability to obtain within 90 days.
  • Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.
  • Demonstrated knowledge of Business Insurance carriers and industry appetites
  • Ability to work well with producers, client managers, other teams, and across departments.
  • Experience with Sagitta, ImageRight, and/or EPIC

These additional qualifications are a plus, but not required to apply:

  • Industry specialization in Manufacturing, Real Estate
  • Management experience preferred
  • Agency operations knowledge (licensing, accounting, carrier contracts)
  • Advanced AI and other technology utilization
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting View email address on click.appcast.io

Marsh & McLennan
Vacancy posted 6 days ago
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