Office Technician (General)

Job Description and Duties

Are you interested in a meaningful job and want to work toward building healthy, safe, and economically viable communities? Are you driven by protecting the environment and health of all Californians? Consider a career with the California Department of Toxic Substances Control (DTSC.) If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for administrative excellence, we encourage you to explore this exciting opportunity with us. Under close supervision of a Staff Services Manager I, the Office Technician (General) will learn all facets of activities related to Cal Center Regional Office operations.

As an Office Technician (General) you will have the opportunity to:

• Maintain large volumes of complex, confidential, and sensitive records by ensuring documents are filed in appropriate folder and location as submitted to the Cal center Regional Central File Room
• Prepare new folders to establish new facility/site files or extension folders in accordance with the Regional Uniform File Procedures
• Ensure security of confidential records by filing appropriate documentation in a secure location
• Periodically audits files to ensure filing accuracy.
• Cross reference site records by utilizing the DTSC 1288 form for site files that have more than one name or oversized documents
• Process file requests, research and retrieve records for DTSC staff, state and federal staff, legislative staff, attorneys representing potential responsible parties, auditors, and the public

If you have previously applied to JC-520907, you do not need to re-apply, as your application is on file and will be considered.

You will find additional information about the job in the .

Working Conditions

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here .

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. The Department of Toxic Substances Control does not participate in E-Verify for employment authorization purposes.

The position is headquartered in Sacramento, CA.

Click the link below for a special message from Director Katie Butler on DTSC’s culture:

Special Requirements

A Statement of Qualifications (SOQ) is required for the hiring manager’s review. Applications submitted without an SOQ may be disqualified.

The SOQ should be no more than 2 page(s) in length, be clearly written and well-organized, and Arial font, size 12. 

Your SOQ should address the following:

1. Please describe what customer service means to you.

2. Please describe your experience managing records.

3. Please describe your experience working with a team.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Analytical skills
• Excellent customer service skills
• Clerical or administrative assistance experience
• Competent in computer programs such as Excel, Outlook, and Word
• Organizational and time management skills and flexibility in response to changing workloads and priorities

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information may experience delayed processing times and your eligibility for this position may be impacted.

Electronic applications submitted through your CalCareer Account are highly recommended . If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section. Applications must be postmarked on or before the final filing date.

For mail-in or drop-off applications, please include JC# 535273 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application.

Pending Budget Approval - DTSC will obtain all necessary approvals prior to extending a job offer. 

Applicants who completed their education outside the United States (with foreign degree/ transcripts) must obtain and submit verification of United States course/degree equivalency.

Foreign education credential evaluation services can be found .

DO NOT include any confidential information in your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.).

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.