Copier Service Technician
Springfield Blue Print
Job Description
Job Description
We are seeking a reliable and detail-oriented Copier Service Technician to install, maintain, and repair multifunction copiers and printers at customer locations. This role requires troubleshooting mechanical, electrical and network-related issues while providing excellent customer service. The ideal candidate is self-managed, technically skilled, and comfortable working independently in the field.
Key Responsibilities:
Diagnose and repair copiers, printers, and multifunctional devices
Perform routine maintenance and preventative service
Install, relocate, and configure equipment, including network setup and scanning functions
Provide clear and professional phone-base technical support to customers
Maintain accurate service records and parts usage
Participate in training sessions, including travel as required
Requirements:
Ability to lift and maneuver equipment weighing up to 100 pounds
Ability to work independently and be self managed on a day-to-day basis
Must be able to provide clear and professional phone-based technical support
Possession of a valid Missouri driver's license, with a clean driving record
Ability and willingness to work overtime as needed
Confidence using hand tools and a multimeter, strong hands-on mechanical aptitude
Extensive computer and technical support knowledge (A+ would be good)
Advanced troubleshooting and problem-solving capabilities
High school diploma, GED, or higher level of education required
Tech support experience (2+ years) preferred but not required
Experience driving for extended periods (up to 3+ hours)
Willingness and ability to travel away from home, occasionally up to a week, for training
Experience on KIP, HP, Canon Wide Format Printers is a plus
Compensation & Benefits:
Competitive pay based on experience
Company vehicle and tools provided
Health, dental, and vision insurance
Paid time off and holidays
Ongoing training and certification opportunities
Overtime opportunities available
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