Copier Service Technician

Job Description

Job Description

We are seeking a reliable and detail-oriented Copier Service Technician to install, maintain, and repair multifunction copiers and printers at customer locations. This role requires troubleshooting mechanical, electrical and network-related issues while providing excellent customer service. The ideal candidate is self-managed, technically skilled, and comfortable working independently in the field.

Key Responsibilities:

Diagnose and repair copiers, printers, and multifunctional devices

Perform routine maintenance and preventative service

Install, relocate, and configure equipment, including network setup and scanning functions

Provide clear and professional phone-base technical support to customers

Maintain accurate service records and parts usage

Participate in training sessions, including travel as required

Requirements:

Ability to lift and maneuver equipment weighing up to 100 pounds

Ability to work independently and be self managed on a day-to-day basis

Must be able to provide clear and professional phone-based technical support

Possession of a valid Missouri driver's license, with a clean driving record

Ability and willingness to work overtime as needed

Confidence using hand tools and a multimeter, strong hands-on mechanical aptitude

Extensive computer and technical support knowledge (A+ would be good)

Advanced troubleshooting and problem-solving capabilities

High school diploma, GED, or higher level of education required

Tech support experience (2+ years) preferred but not required

Experience driving for extended periods (up to 3+ hours)

Willingness and ability to travel away from home, occasionally up to a week, for training

Experience on KIP, HP, Canon Wide Format Printers is a plus

Compensation & Benefits:

Competitive pay based on experience

Company vehicle and tools provided

Health, dental, and vision insurance

Paid time off and holidays

Ongoing training and certification opportunities

Overtime opportunities available