Lifeguard

This position is responsible for lifeguarding the pool, ensuring the safety of all members and guests, enforcing pool rules, and implementing emergency response plans as needed.

• Prevent emergencies by scanning the pool in a continuous and consistent manner.
• Recognize emergencies or potential incidents and address them immediately
• Perform assists or rescues as needed
• Provide care such as, CPR, First Aid, and Emergency Oxygen as needed.
• Complete incident reports in a timely and effective manner
• Enforce pool rules. Handle issues as they arise in a professional manner.
• Test pool chemicals at the beginning of each shift and record in log. Report any problems or variations.
• Attend all required monthly and yearly in-service trainings and staff meetings
• Make sure all doors are securely locked when a lifeguard is not on duty. Never leave the pool unattended.
• All change in hours will be in writing. You are responsible for finding your own coverage.
• Engage in active listening with members and guests in order to build relationships, understand each individual's goals and interests and take the initiative to assist in the achievement of those goals.
• Bring to the attention of the Aquatic Director any new ideas or enhancement of current programs.
• Maintain cleanliness and neatness of the pool areas.
• Maintain and track current Lifeguarding and First Aid and CPR for the Professional Rescuer certifications with the American Red Cross for yourself
• Bring to attention of the Aquatics Director any problems, complaints or suggestions that pertain to the operation of the aquatic programs.
• Know the state codes for swimming pools, OSHA rules and regulations for safety and the chemicals in use and first aid for such chemicals.
• Adhere to WCC Core Competencies and Employee Manual.
• Note: This job description is not intended to be all-inclusive. Employee may be asked to perform other duties related to aquatics as needed.

• Must be at least 16 years of age
• Current certification as American Red Cross Water Lifeguard, First Aid and CPR/AED for the Professional Rescuer certifications are prerequisites for this position. Will train to receive Lifeguard/First Aid/CPR/AED!
• Thorough knowledge and application of lifeguarding surveillance and rescue techniques
• Strong Leadership and customer service skills
• Quick Decision-making skills
• The ability to identify hazards and unsafe practices and to make suitable recommendations for minimizing or eliminating those hazards
• Read and understand WCC and Commonwealth of Massachusetts Department of Public Health, and Northbridge Board of Health policies and procedures
• Perform simple arithmetic calculations to monitor pool chemical levels
• Effectively deal with stressful and emergency situations
• Perform tasks requiring physical strength and/or stamina to effectively rescue victims, administer first aid, and CPR
• Perform work, which involves frequent lifting, pushing and pulling of heavy objects
• Hear and distinguish a variety of sounds in a noisy environment such as participants in need of assistance, whistles, or co-workers requesting assistance in a rescue effort
• See program participants in need of assistance from any distances
• Speak loudly to warn program participants of impending danger
• Be able to stand for extended periods of time

1. Supports the Mission, Vision and Direction of the Whitin Community Center: Understands and supports the mission of the Whitin Community Center; displays the Whitin Community Center values; displays flexibility and accepts change; is willing to try new methods and make suggestions; shows a strong commitment to the Whitin Community Center; conveys enthusiasm for the Whitin Community Center and his/her work..
2. Builds Community: Understands and embraces the role of volunteers; helps members and participants make connections to others and to the Whitin Community Center; practices effective relationship-building techniques; supports the role of fund-raising in achieving the Whitin Community Center mission.
3. Provides a Quality Experience for Members, Participants, Internal Customers and Others: Possesses the ability to deliver outstanding experiences for members, participants, internal customers and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve and involve members, participants, internal customers and others.
4. Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies, and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings, and other work related activities; uses good judgment; uses Whitin Community Center resources appropriately and efficiently.
5. Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.