Remote CX Insights & Churn Analytics Lead

Point Broadband / Sunset Digital is looking for a CX Journey & Insight Lead to enhance customer experience through analytics. The role demands 5–8 years of experience in customer insights or analytics, focusing on churn reduction, delivering actionable insights, and collaborating across departments. Benefits include medical, dental, 401(k), and paid time off. Candidates must reside in a state where Point Broadband operates, including NY. #J-18808-Ljbffr Point Broadband / Sunset Digital