Program Director

Clinic Manager

Provides management and leadership direction to the clinic on a day-to-day basis. Works with the Medical Director, Regional Director, clinic staff, and corporate staff to ensure the overall well-being and safety of patients.

Essential Functions:

• Ensure compliance with all local, state, federal, and Colonial Management Group, LP rules, regulations, and policies.
• To ensure that the clinic operates within all operating budgets, including payroll, supplies, and overtime.
• Actively recruits all clinic staff, including contract labor.
• Responsible for accurate daily accounting of all cash transactions (including deposits) and daily accounting of medication inventory at the clinic.
• Manage the provision of administrative and clinical supervision for all staff.
• Monitor all clinic staff and contract labor in the performance of their duties and responsibilities.
• Keep Colonial Management Group, LP informed, through the Regional Director, of any significant events or regulatory issues that may occur.
• Make timely recommendations to address any regulatory concerns or significant issues that occur within the clinic.
• Establish and maintain positive working relationships with local, state, and federal authorities as necessary.
• Guides, coaches, and disciplines all staff within their clinic according to Colonial Management Group, LP standards.
• Ensure appropriate staff levels of qualified personnel are maintained in accordance with local, state, and federal regulations and Colonial Management Group, LP policies.
• Provide quarterly quality assurance reviews.
• Achieve a three-year accreditation award from recognized accrediting bodies through daily application and conformance with national accreditation standards.
• Prepare and submit annual, quarterly, monthly, weekly, and daily reports as requested and required.
• Ensures that all patients and staff have completed all intake, admission, discharge, and aftercare paperwork.
• Develop a patient group session schedule for counseling staff to further strengthen the patient’s bond with the clinic.
• Ensures proper training and development for all clinic staff and contract labor.
• Ensures patient progress is accurately documented by staff in all patient charts.
• Identifies any clinic needs and works to address those needs.
• Reports abuse, maltreatment, and patient grievances to the Regional Director and CCO.
• Educates patients in all aspects of treatment, corresponding health issues, and steps to recovery.
• Assists in monitoring all patient activities on the center premises.
• Actively participates in community relations activities.
• Ensures that staff members have a clear understanding of Colonial Management Group, LP’s policies and procedures.
• Ensures staff compliance with 42 CFR Part 2 and 45 CFR Parts 160 & 164.
• Responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements.
• Actively participates in CARF conformance and the state audit process.
• Conducts treatment team and staff meetings on a regular basis.
• Acts always in the best interest of the program and company; honors, supports, and protects the proprietary rights of the company.
• Responsible for reporting all incidents at the clinic level to the Regional Director, Zone Director, Director of Human Resources and the Corporate Compliance Officer.
• Holds the first interaction with all legal documents and is responsible for ensuring that they are handled according to policy.
• Complete all staff and contract employees’ annual performance reviews in a timely manner
• Ensure completion of Stakeholder Surveys at the clinic level
• Responsible for all end-of-year data gathering efforts

Other Responsibilities:

• Minnesota Staff Only: Responsible for completing the Freedom From Chemical Use Form.
• Third-party billing clinics only: cross-train all clinic staff on deductible conversion and all third-party billing requirements.

Supervisory Responsibilities:

(Scope of the person’s authority, including a list of jobs that report to this job).

All clinic staff members and all contract labor in the region.

Essential Qualifications:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Licensure/Certification:

Education, Licensure, and/or Certification needed per individual state requirements

Required Knowledge:

Knowledge of Methadone, general counseling practices, Federal Confidentiality Law, HIPAA & ethics. Must be computer literate and have basic knowledge of all Microsoft products.

Experience Required:

Minimum of four (4) years of experience in one or more of the following fields: substance abuse, psychology, sociology, counseling, or another related field. Multi-unit healthcare experience preferred.

Skill and Ability:

Must possess excellent interpersonal and communication skills, be able to multitask, and prioritize workload

Job or State Requirements

Minimal of 1 year leadership/management experience required, Budget experience Required, Bachelor's Degree Preferred, MAT experience Preferred. Just needs a "qualified professional" which could be a TSC/TSS