Generator Field Service Technician

Generator Field Service Technician

Join Weichai America as a Generator Field Service Technician and play a critical role in keeping mission-critical power systems operating at peak performance. In this hands-on position, you will install, commission, inspect, troubleshoot, maintain, and repair industrial generators and power generation equipment at customer sites. If you enjoy solving technical challenges, traveling to customer locations, and delivering exceptional service, this is an exciting opportunity to work with advanced power generation technologies while making a direct impact on customer success.

The Generator Field Service Technician is responsible for the installation, commissioning, maintenance, and repair of Weichai Power natural gas generator systems at customer sites in the Northern Illinois through Oshkosh, Wisconsin area. This role supports mission-critical and continuous power applications, including data centers and industrial facilities, ensuring optimal system performance, reliability, and compliance with safety and emissions standards.

Key responsibilities include:

• Install, commission, and start up Weichai natural gas generator sets, including system integration with switchgear, controls, and facility infrastructure.
• Perform preventive maintenance and corrective repairs on gas engines, alternators, fuel systems, and emissions control components.
• Diagnose and troubleshoot mechanical, electrical, and control system issues using OEM diagnostic tools, software, and technical documentation.
• Conduct performance testing, synchronization, and load bank testing to validate system output and reliability.
• Support commissioning and tuning of gas engines for optimal efficiency, emissions compliance, and performance.
• Inspect and maintain auxiliary systems, including cooling, lubrication, ignition, and fuel delivery systems.
• Interface with control systems, including PLCs, generator controllers, and remote monitoring platforms.
• Document service activities, commissioning reports, and maintenance records in accordance with company and customer requirements.
• Provide technical support and training to customers on operation and maintenance best practices.
• Collaborate with engineering and product support teams to resolve complex technical issues and provide field feedback for continuous product improvement.
• Ensure compliance with all safety protocols, environmental regulations, and company policies.

Requirements:

• Must be authorized to work in the United States.
• Valid U.S. driver’s license and clean driving record.
• Ability to travel extensively within Wisconsin, with flexibility for other regions as needed.

Qualifications:

• Associate degree or technical certification in Electrical Engineering Technology, Mechanical Technology, or related field (or equivalent hands-on experience).
• 3–7+ years of field service experience with gas engines, power generation equipment, or distributed energy systems.
• Strong working knowledge of natural gas engine operation, combustion principles, and generator system components.
• Experience with electrical systems (low and medium voltage), control systems, and engine management systems.
• Ability to read and interpret electrical schematics, P&IDs, and technical manuals.
• Proficiency with diagnostic software and troubleshooting tools.
• Valid driver’s license and willingness to travel extensively (regional and national).
• Ability to support on-call or emergency services for critical power applications.

Preferred Qualifications:

• Direct experience with Weichai or comparable high-speed natural gas generator platforms (e.g., Jenbacher, MWM, CAT gas engines).
• Experience supporting data center backup or prime power systems and other mission-critical environments.
• Familiarity with emissions compliance, engine tuning, and air-fuel ratio control systems.
• OEM certifications or factory training on gas generator systems.
• Knowledge of paralleling switchgear and microgrid or distributed energy applications.

Professional Attributes:

• Advanced troubleshooting and root cause analysis
• Strong customer-facing and communication skills
• Ability to work independently in field environments with minimal supervision
• High attention to safety, quality, and reliability
• Adaptability in fast-paced, high-growth technical environments

What We Offer:

• Competitive compensation based on experience and qualifications.
• Comprehensive medical, dental, vision, and prescription drug coverage, with multiple plan options.
• 401(k) retirement plan with company matching contributions.
• Employer-paid life insurance and short-and long-term disability coverage.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Paid time off, paid holidays, and sick leave.
• Employee Assistance Program (EAP), wellness resources, and employee discount programs.
• Exciting opportunities for professional development, career advancement, and international collaboration within a growing global industry leader.

Equal Employment Opportunity

Weichai America Corp. is committed to fostering a diverse, inclusive, and respectful workplace where all employees have the opportunity to succeed. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, experience, and business needs, without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws.

Reasonable Accommodations

Weichai America Corp. provides reasonable accommodations to qualified applicants with disabilities and for other legally protected needs, in accordance with applicable law. Applicants requiring assistance during the application or interview process may contact View email address on click.appcast.io.

Pre-Employment Screening

Weichai America Corp. maintains a drug-free workplace. Employment offers may be contingent upon successful completion of applicable background checks and drug screening, in accordance with federal, state, and local laws.

Job Description Disclaimer

This job description is intended to provide a general overview of the position, including its primary responsibilities, qualifications, and expectations, and to support appropriate job classification and compensation decisions. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required of the position.

Weichai America Corp. reserves the right to modify, add, or reassign job duties and responsibilities at any time based on business needs, consistent with applicable laws.

Nothing in this job description constitutes an employment contract or alters the at-will employment relationship. The essential functions of the position will be evaluated in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. Reasonable accommodations will be provided to qualified individuals with disabilities as required by law.