Wait Staff

Waitress/Waiter Position

Kingsway is a locally-owned and family-operated senior living community located on a 25-acre campus in the Woodlawn section of Schenectady, New York. Since 1975, we are committed to uphold a tradition of excellence while providing compassion, respect, and dignity for each individual entrusted to our care. At Kingsway, not only will our residents experience a difference, but our staff will too.

We understand the importance of balance between work and family life, and we are committed to working with you to help you meet your goals.

Kingsway Community offers:

• Excellent benefit packages for full time and part time employees which include health, dental, vision, flexible spending accounts, 401k and reduced public transportation passes.
• Opportunity for career advancement through our tuition reimbursement & student loan repayment program.

The Waitress/Waiter provides attentive and friendly dining service to residents and guests in a senior living facility. This role involves taking meal orders, serving food and beverages, and ensuring a pleasant dining experience while maintaining a clean and welcoming environment. The position requires patience, professionalism, and the ability to interact positively with senior residents.

Key Responsibilities:

• Greet residents and guests warmly, ensuring they feel welcomed and valued.
• Take meal orders accurately and efficiently, accommodating dietary preferences and restrictions.
• Serve food and beverages promptly, ensuring correct orders and presentation standards.
• Assist residents with their dining needs, including helping those with limited mobility or other challenges.
• Maintain a clean and organized dining area, including setting and clearing tables, resetting for the next meal, and tidying serving stations.
• Follow food safety and sanitation guidelines, ensuring all serving areas and utensils are hygienic.
• Monitor residents for any special requests or concerns during meals and address them promptly.
• Communicate effectively with kitchen staff regarding menu items, dietary restrictions, and special orders.
• Assist with special events, including setup, service, and cleanup.
• Adhere to facility protocols and guidelines, including maintaining a professional appearance and demeanor.

Qualifications:

• Previous experience in food service, hospitality, or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to work as part of a team and maintain a positive attitude.
• Knowledge of or willingness to learn about dietary needs and restrictions for senior residents.
• Physical ability to stand for extended periods, carry trays, and perform light lifting.
• Patience, empathy, and a commitment to providing excellent service to residents.

Key Attributes:

• Friendly and approachable demeanor.
• Attention to detail and accuracy in taking and serving orders.
• Ability to remain calm and professional in a busy environment.
• Understanding and respect for the needs and preferences of senior residents.

Reports To: Dining Room Supervisor or Food Service Manager