Loss Prevention Officer

Loss Prevention Officer

Riverside Hotel is seeking a Loss Prevention Officer. You are the trusted presence that keeps Riverside Hotel safe, welcoming, and memorable.

What You'll Do

• Protect hotel property and support the safety of guests, associates, and their belongings.
• Patrol the property, identify hazards or suspicious activity, and document security incidents.
• Respond promptly to emergencies, including fire, smoke, illness, injury, disturbances, and unusual incidents.
• Conduct preliminary investigations of criminal and non-criminal incidents and support surveillance activities when needed.
• Assist guests with information, directions, and other service needs while maintaining a welcoming presence.
• Support hotel operations by coordinating with Loss Prevention Officers and assisting with crowd control, secure area access, and personnel and cash escorts.
• Conducts surveillance for the safety of all guests and associates when necessary.
• Review daily communication tools, including required reading boards, function sheets, and pass down logs, to remain informed of operational priorities, guest activity, and security related matters.
• Assist with training newly assigned Loss Prevention Officers.
• Ensure a safe and secure environment by monitoring first-aid supply inventories and collecting used Ving key cards from room attendant carts on a scheduled basis.
• Perform other duties assigned by the supervisor to support the department and hotel.

What You'll Bring

• High school diploma or GED equivalent
• Current CPR certification required.
• Valid Florida driver's license required
• Valid Florida Class D Security Officer license required.
• Experience in loss prevention, security, hospitality, or customer service preferred.
• Proficiency in CCTV monitoring, video retrieval, smartphones, and mobile technology.
• Flexible availability for emergencies and ongoing investigations.
• Sound judgement and decision making skills.
• Ability to manage multiple priorities effectively.

Physical Requirement

• Ability to lift and carry at least 30Ilbs.
• Ability to stand, walk, sit, climb stairs, bend, twist, and stoop for extended or intermittent periods while patrolling the property.
• Ability to work indoors and outdoors in a varying weather conditions, noise levels, crowds, and high traffic areas; remain alert during assigned shifts; and respond calmly and promptly to emergencies or potentially stressful situations.

Benefits & Perks

• Medical, dental, and vision insurance
• Fee basic life and long term disability insurance; short-term disability coverage available.
• Paid holidays and Paid Time Off
• Birthday Pay
• 401(k) match up to 6% after six months
• Tuition reimbursement and career advancement opportunities
• Free Employee Assistance Program
• Tenure based medical discounts
• Free covered parking and a complimentary meal
• Restaurant and hotel discounts.

*We are a drug-free workplace*

Las Olas Company, Inc is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

EEO/M/F/V/D