Area Director

Job Profile:

Residential Life Manager 2

Job Family:

Residential Life

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary: $52,000.00 annually

Under general supervision, the Area Director provides leadership to an area of residential communities. Leadership will include supervision, programming, advising, building connections with students and developing inclusive and welcoming communities that enhance the academic support, facilitates student success, and embraces a sense of pride, tradition and affinity within the residential students. This position is required to live on campus within the residential community area to be available to, present for, and accessible to the students and residential community team.

Essential Duties:

• Supervises and evaluates professional and student staff to develop and activate a robust residential experience in the assigned residential communities.

• Fosters and enhances the relationship with academic college partners to assist in cultivating a vibrant residential community experience for residents.

• Develop and implement strategies for the recruitment, selection, and training of professional and student staff.

• Directs an area of residential communities including administrative and programmatic functions.

• Coaches, advises, mentors and provides referrals for students.

• Provides directions to professional staff on program planning, implementation, and assessment to ensure sufficient quality experience that meets residents’ developmental needs.

• Collaborates with campus partners to provide services within the residential communities.

• Oversee or perform administrative tasks such as assigning student rooms, entering maintenance requests to the work order system, scheduling student employees, and preparing payroll documents; monitors desk payroll, office supply and Hall Council budgets to ensure fiscally sound, accurate, and responsive residential community management.

• Prepares reports and records to show staffing needs, programming efforts, and student statistical data for use in decisions.

• Reviews and authorizes expenditures for the residential community, ensuring that budgetary guidelines are followed.

• Provides management and oversight of residential front desks for residential community area.

• Resides on campus to provide additional staffing support and management of critical incidents and emergencies, which requires elevated care.

• Coordinates and implements response to crisis within residential communities, in collaboration with appropriates University agencies.

• Collaborates with Housing Facilities team to walk communities, take ownership of the infrastructure, and to address facilities and/or building security and safety guidelines.

• Responsible for cultivating a welcoming, inclusive community.

• Addresses student behavior via the Code of Conduct process in the residential communities.

• Advises student organizations.

• Provides customer service to a variety of constituents.

• Responds to emergencies and activates appropriate emergency support services.

• Participates in Residential Life and/or University teams and committees.

• Cultivate an environment that prioritizes community building, wellbeing, and skill development as a part of the live-on experience.

• Facilitate relationships with ASU academic colleges to build a successful Residential College platform where students can thrive and translate skills from their classroom to their living environment.

• Professionally represent department/program.

• Supervise students and/or professional level staff.

• Work with populations and groups.

• Manage crisis situations and student behavioral issues and provide resources on wrap-around support.

• Research, develop, implement and assess programs.

• Develop and deliver presentations to groups/stakeholders inside and outside of the university.

• Use critical thinking to make decisions and/or analyze data.

• Communicate effectively to perform essential duties.

• Travel throughout campus for meetings or events, regardless of the weather.

• Live in university provided residence hall apartment.

• Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting.

• Other duties as assigned.

Desired Qualifications:

• Demonstrated knowledge of administrative operations of a residential community.

• Demonstrated knowledge of accounting and budgetary practices.

• Demonstrated knowledge of supervisory practices and principles.

• Demonstrated knowledge of human development theory and practices.

• Evidence of coordinating and prioritizing work and activities of self and others.

• Demonstrated skill in communication.

• Evidence of establishing and maintaining effective working relationships.

• Evidence of working with a student resident population and with a wide variety of campus professional staff (counselors, police, health professionals, etc.).

• Experience in the development of programming.

• Experience in teaching and facilitating in and out of class experiences.

• Experience in training and managing behavioral education as required in a residence hall complex.

• Experience in preparing detailed and complex numerical computations and reports.

• Experience in the use of computer technology in performing work responsibilities.

Working Environment:

• Residence hall office or housing office within an assigned residential area.

• Central housing/residence life office on campus.

• Student residence halls, including corridors, lounges, front desks, and community spaces.

• Student apartments or suite-style housing areas.

• Campus meeting rooms for staff meetings, conduct meetings, training, and planning.

• Student rooms or shared spaces during facilities checks, crisis response, or conflict mediation.

• Front desk or service desk areas within residence halls.

• Outdoor campus areas while moving between buildings or responding to incidents.

• University dining halls or student centers for student engagement and programming.

• Training or conference spaces for resident assistant training and professional development.

• On-call response locations, including residence halls after normal business hours.

• Occasional off-campus conference or professional development venues.

• Sit or stand for prolonged periods of time.

Department Statement:

The mission of University Housing is to create living and learning environments that promote academic excellence, foster personal development and enhance the university experience for a population. ASU University Housing currently houses nearly 18,000 students on all four campuses. In support of the University's philosophy of access, excellence, and impact, University Housing promotes academic success and student learning, supports the development of community among our residents, provides student-centered processes and services, and develops and maintains quality accommodations. The departmental vision is to become the premier housing and academic support services program in the nation.

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.

Location:

Off-Campus: Phoenix

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at View phone number on click.appcast.io.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.