General Manager

Job Description

Job Description

Job Posting: Jamba General Manager

Company: Fresh Dining Concepts (FDC)

About the Role

Fresh Dining Concepts (FDC) is seeking experienced, driven, and people-focused Jamba General Managers to lead our stores and deliver exceptional guest experiences. This is a hands-on leadership role responsible for store operations, team development, sales performance, and execution of brand standards.

If you thrive in a fast-paced environment, enjoy developing teams, and are passionate about delivering fresh, high-quality products with outstanding service, we want to hear from you.

Why Join Fresh Dining Concepts?

Our culture is built on strong Core Values :

• People First – We hire great people and invest in their success through Jamba’s Whirl’d Class training.
• Deliver Results – We consistently deliver fresh, high-quality products for an active lifestyle.
• Make a Difference – We positively impact our team members, guests, and communities every day.
• Be Accountable – We stand behind our service, standards, and brand.
• Have Fun – We enjoy what we do and bring positive energy to our teams and guests.

Position Summary

The Jamba General Manager is responsible for the overall performance of the store, including operations, guest experience, sales growth, and financial results. This role leads, develops, and motivates a team of Team Members, Shift Managers, and Assistant General Managers while ensuring brand excellence and operational efficiency.

Key Responsibilities

• Lead and model exceptional guest service
• Oversee daily store operations, including food preparation and guest interactions
• Drive sales performance, revenue growth, and profitability
• Manage inventory, ordering, and food/labor cost controls
• Recruit, train, coach, and develop a high-performing team
• Execute strategies to enhance guest satisfaction and loyalty
• Address guest feedback and resolve concerns professionally
• Partner with regional and corporate leaders to ensure brand standards are met

Job Requirements & Physical Demands

• Ability to stand and walk for extended periods
• Ability to bend, squat, and perform repetitive hand/arm movements
• Ability to lift 50+ pounds
• Comfortable working in a fast-paced, high-pressure environment
• Flexibility to work extended or irregular hours within applicable laws
• Ability to communicate effectively in English for safety and operational purposes
• Ability to evaluate products by taste, appearance, and smell
• Support training and development of new hires

Minimum Qualifications

• Minimum age: 18 years
• High school diploma or equivalent (GED) required
• Bachelor’s degree in Business or related field preferred, or equivalent experience
• Minimum of 2 years of successful management experience
• Direct P&L responsibility
• Current ServSafe certification required, or is able to obtain one within 30 days of hire
• Experience coaching and developing teams in a retail or restaurant environment
• Experience supervising hourly and management-level staff
• Hospitality, retail, or restaurant experience preferred
• Background in nutrition is a plus
• Strong leadership, interpersonal, and communication skills
• Proven analytical and problem-solving abilities
• Excellent organization and planning skills
• Ability to make sound decisions and influence others effectively
• Self-motivated with a strong sense of ownership and accountability
• Proficiency in Microsoft Office, email, and basic computer applications
• Availability to work nights, weekends, and holidays
• Reliable transportation

Ready to Take the Next Step?

Jump in and see just how far you can go.
Fresh Dining Concepts LLC and Jamba are proud to be an Equal Opportunity Employer.