Collection & Operations Lead

Ravine House is a new platform in Hubbard Woods, Winnetka, presenting an evolving collection from artists, makers and design studios alongside antiques and collected objects. We are seeking a thoughtful, capable person to join Ravine House at the ground floor and help shape its day-to-day experience and operations. The Collection & Operations Lead will become a trusted presence at Ravine House, represent the collection with confidence and warmth, and work closely with the founder to establish the systems and rhythms of a new business. The role The Collection & Operations Lead will help prepare Ravine House for opening and, once open, oversee the space independently during designated public hours. Responsibilities will include: Welcoming clients and creating a warm, informed and delightful experience Learning and communicating the stories behind the artists, makers and objects in the Ravine House collection Handling purchases through Shopify POS, wrapping pieces beautifully, and coordinating pickups or deliveries Managing opening and closing procedures Receiving, tagging, pricing and organizing new work Maintaining accurate information about the collection and sales Keeping the space and its work and storage areas organized and presentation-ready Monitoring packaging, supplies and other operational needs Supporting merchandising changes, installations, exhibitions and events Recording client interests and assisting with thoughtful follow-up Helping develop practical systems and improve them as Ravine House evolves Who we’re looking for The right person will combine visual sensitivity with strong operational instincts. They will be equally comfortable discussing a significant work of art, wrapping a gift purchase beautifully, organizing a delivery and solving an unexpected problem. Ideally, this person is: Warm, polished and self-possessed Highly organized, reliable and attentive to detail Genuinely interested in art, craft, design, interiors or gardens Comfortable working independently and exercising good judgment Confident engaging with clients without being overly sales-oriented Willing to participate in every aspect of a small, early-stage business Comfortable with technology and able to learn Shopify and related systems Experienced in a gallery, design studio, museum, independent creative business or similarly thoughtful client-facing environment Prior experience in every aspect of the role is not required. Judgment, curiosity, follow-through and an authentic connection to the Ravine House point of view will matter most. Details Location: Hubbard Woods, Winnetka, Illinois Schedule: Approximately 20–25 hours per week initially, including regular Saturday availability and occasional evenings for events Start date: Early November 2026 Compensation: $27 – $32 per hour, commensurate with experience Growth: The role has the potential to expand in responsibility and hours as Ravine House develops #J-18808-Ljbffr Ravine House