Assistant Manager

Assistant Manager

Bolingbrook, Illinois, Next Level Pizza Company, LLC

Locally owned by franchisee Next Level Pizza Company, LLC. d.b.a Domino's Pizza. We pride ourselves on best in class training, circle of operations, technology, and co-workers. We are passionate about delivering a great customer experience to not only YOU but the customers we make, bake, and take pizzas too!

Job Description

A Domino's Assistant Manager oversees store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, managing inventory and cash, and assisting with hiring and training. Key duties include maintaining food quality and safety, handling customer issues, optimizing store profitability through cost control, and stepping in for the Store Manager as needed to ensure smooth daily operations.

Key Responsibilities

• Customer Service: Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.
• Inventory & Cash Control: Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.
• Food Safety & Quality: Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.
• Administrative Tasks: Assist with staff scheduling, labor management, hiring, training, and record-keeping.
• Store Support: Support the Store Manager in achieving sales, service, and profitability targets, implementing company policies, and contributing to marketing efforts.
• Staff & Operations: Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.

Qualifications

• Customer Service: Deliver outstanding service, handle customer inquiries and complaints, and resolve issues promptly to maintain satisfaction.
• Inventory & Cash Control: Manage inventory, stock control, cash handling, and banking to ensure profitability and smooth operations.
• Food Safety & Quality: Maintain high standards for food quality, speed of service, and cleanliness, ensuring compliance with health and safety regulations.
• Administrative Tasks: Assist with staff scheduling, labor management, hiring, training, and record-keeping.
• Store Support: Support the Store Manager in achieving sales targets, implementing company policies, and contributing to marketing efforts.
• Staff & Operations: Supervise, lead, train, and motivate team members, performing duties of CSRs and delivery drivers if necessary.
• Transportation & Ability to Deliver: Having reliable transportation and ability and desire to deliver is a strength.

Additional Information

• Communication: Excellent interpersonal and communication skills to interact with staff and customers.
• Fast-Paced Environment: Ability to work efficiently and effectively in a high-pressure, fast-paced setting.
• Organizational Skills: Detail-oriented with strong organizational abilities for managing various tasks.
• Experience: Previous experience in food service or retail management is often preferred.
• Leadership: Strong ability to lead, motivate, and manage a team effectively.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.