AR Specialist

Description Accounts Receivable Specialist Job Description Department: Finance & Accounting Reports To: Controller Location: Cleveland, Ohio (Hybrid) — Cleveland / Columbus / Akron locations Employment Type: Full‑Time, Exempt Salary Range: $50,000 - $55,000 annually ABOUT US OHR Rents is a rental, sales, and service company specializing in general rental equipment, aerial work platforms, and telehandlers. Headquartered in Cleveland with a growing presence in Columbus and Akron, we are a fast‑paced, team‑oriented company focused on safety and customer satisfaction. POSITION SUMMARY The Accounts Receivable Specialist is responsible for managing OHR Rents' customer billing and collections cycle from invoice generation through payment application. This role ensures accurate, timely processing of receivables across all branch locations, maintains strong customer relationships during payment follow‑up, and supports the Finance team in keeping cash flow healthy and financial records audit‑ready. OBJECTIVES OF THIS ROLE Ensure timely, accurate invoicing and cash application to keep customer accounts current and support healthy company cash flow. Reduce past‑due receivables by proactively communicating with customers and coordinating with branch teams on collections. Maintain accurate, audit‑ready AR records that support month‑end close and financial reporting. Identify opportunities to improve billing and collections processes and internal controls. KEY RESPONSIBILITIES Generate and distribute customer invoices for equipment rental, sales, and service transactions accurately and on schedule. Apply incoming payments (check, ACH, credit card, and lockbox) to customer accounts and resolve unapplied cash. Monitor accounts receivable aging and proactively follow up with customers on past‑due balances. Research and resolve billing discrepancies, short pays, and disputed charges in coordination with branch managers. Maintain accurate customer account records, credit terms, and contact information in the ERP/rental management system. Prepare and distribute AR aging reports, collection status updates, and cash application summaries to management. Process credit memos, adjustments, and write‑offs in accordance with company policy and approval limits. Coordinate with Sales, Branch Operations, and Customer Service to resolve account issues affecting collections. Support month‑end close by reconciling the AR sub‑ledger to the general ledger and providing supporting schedules. Assist with new customer credit applications and periodic credit limit reviews. Maintain compliance with company policies regarding collections practices and customer communications. Perform other duties as assigned by the Controller or CFO. QUALIFICATIONS High school diploma or equivalent required. Minimum 2 years of accounts receivable, billing, or collections experience. Proficiency with accounting/ERP software and intermediate‑level Microsoft Excel skills. Strong attention to detail and accuracy when handling financial data and customer accounts. Excellent verbal and written communication skills, with a customer‑service oriented approach to collections. Ability to manage a high volume of accounts and prioritize competing deadlines independently. Strong problem‑solving skills and comfort working across departments and branch locations. PREFERRED QUALIFICATIONS Associate's or Bachelor's degree in Accounting, Finance, or a related field. Experience in equipment rental, construction, or industrial services industries. PHYSICAL REQUIREMENTS Primarily sedentary work; requires sitting at a desk and working at a computer for extended periods (up to 8 hours per day). Ability to operate a computer keyboard, mouse, and standard office equipment (printer, copier, phone). Occasional need to stand, walk, bend, or reach to access files, supplies, or office equipment. Ability to lift and carry up to 15 pounds occasionally (e.g., file boxes, office supplies). Visual acuity sufficient to review financial documents and read a computer screen for extended periods. Ability to communicate clearly, both verbally and in writing, with customers, vendors, and internal teams. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. BENEFITS OHR Rents offers a competitive benefits package, including: Medical insurance. Dental and vision coverage. Health Savings Account (HSA) through Optum Bank. 401(k) retirement plan with company match. Paid time off (PTO) and paid holidays. Employee Assistance Program (EAP). Professional development and continuing education support. Employee referral program. EQUAL EMPLOYMENT OPPORTUNITY OHR Rents is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr