Director, Partner Implementation

Who You Are You’re a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don’t deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health’s commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You’re ready to join a team focused on reimagining primary care for a healthier future that benefits all. Who We Are At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients—to deliver innovative solutions that elevate care, control costs, and support long‑term health. Guided by our core values, we’re creating a value‑driven model that creates lasting benefits for everyone, now and into the future. Your Role The Director, Partner Implementation is a player‑coach who will (a) develop and manage high‑priority, large‑scale partnership relationships and implementations to ensure proactive clinical care and optimal clinical quality for our patients and (b) make staffing recommendations based on growth and effectively build and develop a team to lead partner implementations. Under the direction of the Vice President, Strategic Execution, you will work closely with payer partners, provider partners, and market teams to implement and operationalize Honest enablement models. Primary Functions Develop a staffing model to support implementations proportionate to partner growth. Recruit, hire, train, and develop staff to lead partner implementations. Lead the strategy, planning, and execution of all new partner implementations, ensuring seamless onboarding of health systems, provider groups, and payers through stakeholder collaboration. Establish repeatable implementation frameworks, timelines, and best practices that balance efficiency with customization to partner needs. Collaborate closely with clinical, technology, operations, and finance teams to ensure successful integration and alignment of new partners into the organization’s value‑based care model. Identify and monitor key performance indicators such as time to implement, on‑time go‑live of programs and services, and partner referenceability. Proactively and consistently communicate implementation progress internally. Institute a feedback loop/process with Business Development and Market Operations leadership to identify and promptly address opportunities. Build relationships with partners, practices, and clinicians—balancing empathy, advocacy, and the ability to drive results. Scope, create, and execute actionable transformation plans in close partnership with Business Development and Market Operations teams. Drive effective processes for discovery and adoption of Honest’s programs and services with provider partners. Evolve and mature the implementation process—driving predictability, scalability, and faster turnaround—through cross‑functional collaboration. Measure and monitor market outcomes and performance to ensure positive results. Escalate, advocate, communicate, and solve for risks/barriers to success. Coordinate with internal stakeholders to codify additional programs in the Honest Playbook to promote consistent, scalable implementation. Perform other related responsibilities as assigned. How You Qualify Bachelor’s degree in business, healthcare administration, or a related field required; MBA, MHA/MHSA, or a graduate degree in business or related field preferred. 8+ years of experience in a healthcare environment focused on strategic planning and/or operationalizing risk‑based services for health systems, independent practice associations, medical groups, and other providers. Experience leading an implementation function and team preferred. Experience with value‑based care contracts and programs (e.g., ACO REACH, Medicare Shared Savings Program, partial‑risk or full‑risk Medicare Advantage contracts) and pillars (medical management, risk adjustment, quality). Experience working with providers to drive adoption of clinical programs, enablement of technology, and use of data in practice. Experience with value‑based care data and analytics (e.g., understanding of attribution and claims timing, coordination with IT). Financial acumen and ability to explain financial concepts simply and succinctly to key stakeholders. Proactive process improvement mindset. Ability and willingness to travel to market (varies) or corporate office (Nashville, TN) up to 40% of the time. Ability to develop high‑quality materials, work on concrete deadlines, and deliver results independently. Advanced skills in Microsoft Office (Outlook, Word, PowerPoint, Excel). Advanced skills with project management tools (Asana, Microsoft Project, Smartsheet). Experience with CRM systems (Salesforce, Microsoft Dynamics). Demonstrated success executing strategic priorities. Comfort working in a fast‑paced, ground‑up, business build with a bias for action. Client and/or managed services organization (MSO) experience. Strong written and verbal communication skills; experience and comfort presenting to and facilitating meetings with various audiences and leadership levels. Compensation & Benefits Base pay range: $179,500 to $224,400. Compensation takes into account factors including experience, education, skills, licensure, and certifications. Eligible roles also qualify for short‑term incentives and a comprehensive benefits package. Equal Opportunity Employment Honest Health is committed to ensuring fairness, opportunity, strong teams, and full integration of team members into the organization. We consider all applicants based on merit, without regard to race, color, religion, sex, national origin, disability, veteran status, or other legally protected characteristics. We also provide reasonable accommodations to job applicants with physical or mental disabilities. #J-18808-Ljbffr