QMS Manager

Job Description QMS Manager Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting‑edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago. The Company Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company; we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself. Job Purpose Lead and promote a team to effectively implement process improvement in all areas of the company, defining the quality assurance processes and standards throughout. The main goal of the quality improvement manager is to ensure that company‑wide processes add value and strengthen our QMS and ISO 9001 certification value. Travel Requirements Up to 20%, both domestically and internationally. Job Duties and Responsibilities Oversee the process improvement quality team and projects including day‑to‑day management (people, budget), progress towards roadmaps and compliance with training and all MTS business policies. Establish objective criteria for individual and team performance assessment. Define and implement effective processes for development and operations of the organization. Monitor and ensure the effectiveness of the process and its associated tools such as documentation, training, dashboards, etc. Manage, maintain, and improve the Quality Management System (QMS) focusing on internal customer satisfaction. Full scope of ISO 9001:XXXX. Lead, mentor and coach process owners, local and global teams to ensure effective change control including implementation, maintenance and improvement of processes, and process standardization. Plan, manage, and drive the internal audit program and the risk list to enhance the company's productivity. Collaborate cross‑departmentally to apply process corrections or implementations for improved productivity. Lead cross‑departmental root cause investigations (or company process RCAs) in conjunction with the Product Quality Manager as applicable and champion the company's corrective action system. Lead enhancement of business processes; identify and implement opportunities to streamline and improve processes. Implement regular learning sessions across the organization to instill a quality culture of accountability. Identify new processes and procedures to increase the performance and effectiveness of the Quality Department. Own and improve critical to quality processes like our Product Release Gates and Serious Quality Problem "Juhin" process. Required Skills Degree in Engineering or Administration with 10+ years’ experience, or MS Degree with 8+ years of experience. Experience with Quality Management (comprehensive understanding of ISO 9001:2015 or similar). Minimum of ten (10) years of quality experience. Minimum of seven (7) years of direct quality process experience. Strong leadership and collaboration skills. Strong foundation in process improvement tools and problem‑solving techniques. Experience managing a quality team. Knowledgeable in process improvement techniques (PDCA, PFMEA, DMAIC, Lean Six Sigma, A3, 8D, SCARS, ISO standards, causal analysis: 5 whys, root cause analysis). Desired Skills Desired ASQ Certifications: Certified Quality Engineer (CQE); Reliability Engineer (CRE) Manager of Quality/Organizational Excellence Certification (CMQ/OE). Influence management skills; demonstrated ability to work constructively across all functions of the organization, including customers and suppliers. Excellent communication and presentation skills (articulate and persuasive). Good understanding of Lean and Agile methodologies. Diversity & Inclusion Commitment At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey toward a sustainable future that creates value together. Company Information Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean‑energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! EEO Statement Komatsu is an Equal Opportunity Workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr