Automotive Service Manager
Dorman's Auto Center, Inc.
Job Description
Job Description
Our busy Automotive repair shop is looking for an Experienced Service Advisor to manage our service department.
This is a full time position, Monday-Friday with rotating Saturdays 8:00 AM - 2:00 PM. Day off during the week when its your Saturday on. Willing to work out a schedule that works for the department.
Job Duties include:
General duties of a service advisor with emphasis on customer satisfaction, duty delegation and organization.
-Taking information from customers regarding vehicle problems and preparation of repair order.
-Develop estimates by costing material, supplies and labor.
-Ordering parts for vehicle repair when necesssary.
-Informing customers of repairs/services required by providing an estimate of cost of repairs.
-Checking vehicle maintenance records
-File and Process warranty claims
-Answering questions customers may have.
-Delegate jobs and oversee progress to ensure shop efficiency and customer satisfaction.
Spanish or Portuguese speaking is a plus!
#hc270136Vacancy posted 2 days ago
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