Associate Director of Enterprise Applications (55847)

Description

The Associate Director of Enterprise Applications will serve as Claflin Universitys enterprise subject matter expert (SME) for Jenzabar and related enterprise systems and services. The position will provide strategic leadership for the implementation administration optimization integration and continuous enhancement of the Jenzabar Enterprise Resource Planning (ERP) environment across the University. The Associate Director of Enterprise Applications will serve as the primary functional and technical administrator for Jenzabar and related enterprise systems ensuring the reliability integrity security and effective utilization of institutional data and business processes. The position will work collaboratively with academic and administrative departments to assess business needs improve workflows implement system enhancements and ensure that enterprise applications effectively support the Universitys operational and strategic objectives.

The Associate Director will also provide leadership in system governance configuration data integrity integrations user access and security testing troubleshooting vendor coordination documentation and ongoing system support. The position will identify opportunities to leverage technology to improve operational efficiency strengthen data management enhance the user experience and support informed institutional decision-making. Participate in institutional technology planning and enterprise applications strategy initiatives ensuring alignment with the Universitys strategic goals and operational priorities. Perform other duties as assigned in support of the Universitys enterprise technology and operational objectives.

Minimum Qualifications

Education

• Bachelors degree in Information Technology Computer Science Information Systems Business Administration or a related field.

Experience

• Minimum of three (3) years of experience administering Jenzabar Desktop and J1 Web student information or enterprise business systems.
• Experience supporting business applications in a higher education environment preferred.
• Experience working with databases reporting tools SQL report writing and business process analysis.

Preferred Qualifications

• Experience in higher education technology administration.
• Experience managing software implementations or upgrades.
• Experience supporting data governance and institutional reporting initiatives.
• Project management experience.

• Knowledge Skills and Abilities

• Knowledge of enterprise resource planning systems and higher education business processes.
• Understanding of student financial and administrative data systems.
• Strong analytical and problem-solving abilities.
• Strong customer service orientation.
• Ability to manage multiple priorities and projects simultaneously.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non-technical users.
• Ability to work collaboratively across departments.
• Ability to maintain confidentiality and safeguard sensitive information.
• Knowledge of SQL reporting tools data analysis and system integrations.

• Physical Requirements

• Ability to work at a computer for extended periods.
• Ability to occasionally
• Ability to occasionally lift and move equipment weighing up to 25 pounds.
• Ability to travel occasionally between campus locations and professional development events as needed.

Required Experience:

Director