Inside Sales Rep / Phone Closer

Inside Sales Representative / Phone Closer

Join American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 team members and over 45 years of experience delivering trusted home comfort solutions to customers nationwide.

We are expanding our Inside Sales team and hiring motivated Phone Sales Specialists / Rehash Representatives to close sales from company-provided warm leads. This role focuses on following up with homeowners, building rapport over the phone, and converting opportunities into booked sales.

What We Offer

• Competitive hourly pay plus uncapped commission opportunities
• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Clean, supportive office environment with strong team culture
• Career growth opportunities within a national service organization

Responsibilities

As an Inside Sales Representative / Phone Closer, you will work with company-generated leads and customer inquiries to close sales and schedule services.

Responsibilities include:

• Follow up with warm leads generated by the sales and marketing teams
• Make high-volume calls
• Contact homeowners who previously requested service or consultations
• Build rapport with customers and identify their HVAC or home service needs
• Present service options and convert opportunities into closed sales
• Re-engage prior leads and rehash opportunities that did not previously convert
• Maintain high call volume while delivering excellent customer service
• Track customer interactions and sales activity within company systems
• Meet or exceed conversion and revenue targets

This role requires strong communication skills, confidence on the phone, and the ability to close sales in a fast-paced inside sales environment.

Qualifications

What You Need:

• Strong interpersonal and communication skills
• Proven ability to close sales over the phone
• High energy, confidence, and strong persuasion skills
• Previous inside sales, phone sales, or rehash sales experience preferred
• Ability to multitask and manage multiple leads in a fast-paced environment
• Must pass background check and drug screening

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.