HVAC Service Manager / Residential

Job Description

Job Description

Overview

Pay: $100,000-115,000 per year

Industry: HVAC Residential Service

Job Title: HVAC Service Manager - Residential

About AJ Perri:
AJ Perri, part of the ARS family of brands, is a trusted leader in residential HVAC and plumbing services. We serve customers in the state of New Jersey with reliable, professional service. With over 50 years of local experience, we’re known for quality workmanship, prompt service, and customer satisfaction, backed by ARS’s national network.

• Insurance access after 31 days of employment

• Low-cost medical insurance (starting at ~$5/week)

• Dental and vision insurance options

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off & holiday pay

• Company-paid life insurance

Responsibilities

• Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching

• Oversee daily operations to ensure safe, efficient, and high-quality service delivery

• Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits

• Resolve customer issues and ensure top-tier customer satisfaction

• Coordinate with dispatch to optimize technician selection and scheduling

• Conduct job site inspections and monitor workmanship standards

• Track departmental operations, inventory, tools, vehicles, and maintenance

• Ensure compliance with safety regulations, company policies, and local codes

• Provide ongoing on-the-job training and development for technicians

• Lead weekly technician meetings and monitor key performance indicators (KPIs)

Qualifications

• 5+ years of HVAC service experience

• Strong knowledge of gas piping, electricity, plumbing, and air flow

• Valid driver’s license with a good driving record

• Strong leadership, communication, computer, and math skills

• Experience managing people, operations, and budgets effectively

• Must pass background and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.