Cash Cage Cashier - 31434

Cash Cage Cashier

We are currently looking for a Part Time 38 Cash Cage Cashier to join our team located at Madill Gaming Center.

Summary: Cashes tickets and chips presented by patrons while maintaining a balanced bank; provides service to our internal and external guests.

Responsibilities:

• Provides first class customer service - courteous and helpful to all internal and external customer types
• Answers questions in a courteous and professional manner
• Partners with internal and external services as needed to ensure appropriate referral is made
• Greets and engages with a smile
• Determines needs, seeks positive experience and outcomes
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains general upkeep of work area and maintains a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
• Maintains files, logs, and records
• Cashes out patrons and give correct change
• Counts and records the exchange of assigned funds at the beginning and throughout the shift with a goal of enforcing accurate exchanges
• Balances all funds at the completion of each shift in partnership with a supervisor or manager
• Performs all other duties as assigned

Competencies:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Knowledge of all casino promotions through communication with leadership and using internal resources such as newsletters, TV and promotions cards
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:

• Must be able to operate a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)

Experience:

• 1 year directly related experience

Education:

• High School, GED or Equivalent

Credentials:

• Pass gaming background check
• Gaming license or permit as required by assigned position

Working Conditions:

• May work where cigarette smoking occurs
• Bright and Flashing lights
• Fast-paced
• Noisy
• Communications written, verbal
• Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
• Pass pre-employment drug test
• Hand-eye coordination, reach and grasp
• Manual dexterity
• Listening and hearing ability
• Push/pull heavy carts or equipment of one or more types
• Repetitive motions
• Sitting up to 100% of shift
• Standing up to 100% of shift
• Visual acuity for detail, distance, color, depth perception
• May work day shift
• May work evening shift
• Must be flexible with work schedule
• May work holidays
• May work night shift
• May work rotating shifts
• May work weekend shift