Transportation Supervisor - Final Mile, Parts Distribution

Job Description

Job Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

As the Transportation Supervisor – Parts Distribution you will lead the final-mile delivery team, supervise non-CDL truck drivers and manage delivery schedules to ensure parts reach our customers safely and on time with a high degree of customer service.

• Supervise, schedule, and coach final-mile non-CDL truck drivers, including onboarding, performance feedback and corrective action.
• Manage daily delivery schedules and routes to meet customer commitments, balancing priorities, delivery windows and driver capacity.
• Dispatch drivers, monitor deliveries in progress, and respond quickly to delays, urgent parts requests and changing customer needs.
• Promote a safety-first culture; enforce safe driving practices, proper PPE use and compliance with all company safety policies.
• Coordinate with branch parts counter, warehouse and customer service teams to ensure orders are staged, loaded and ready for delivery.
• Verify delivery documentation, proof of delivery and signatures, and resolve delivery exceptions, damages and shortages.
• Track and report delivery performance metrics, such as on-time delivery, route efficiency and driver productivity, and recommend improvements.
• Demonstrate customer service in a positive manner with all customers, both external and internal.

Additional Responsibilities:

• Participate in required safety program and work in a safe manner.
• Additional duties as assigned by manager.

To be successful in this position you should be a strong leader who can motivate and develop a team of drivers while managing multiple deliveries and shifting priorities. You should possess a strong sense of urgency and desire to provide superior customer service. Strong organizational skills, accurate record keeping, and a commitment to safety are essential to this position as well.

• High school diploma or equivalent required. Associate or bachelor’s degree in logistics, supply chain or a related field preferred.

Required Qualifications/Skills:

• Previous experience in transportation, dispatch, delivery or parts distribution; at least 2 years of supervisory or lead experience preferred.
• Valid driver’s license with a clean driving record; ability to operate non-CDL delivery vehicles as needed.
• Working knowledge of DOT and safety regulations applicable to non-CDL commercial vehicles.
• Ability to plan routes, manage schedules, and make quick decisions in a fast-paced environment.
• Experience with a Transportation Management System (TMS) or route optimization software to plan routes, dispatch drivers and track deliveries.
• Proficiency with Microsoft Office and ability to use electronic tablets and delivery software.
• Strong communication and leadership skills.
• Customer service oriented with the willingness to go above and beyond expectations with a great attitude.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude 

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

• Competitive Pay
• Individual Bonus Opportunities Available
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

• Paid Holidays
• Paid Sick Leave 

• Tuition Reimbursement
• Ongoing Training 
• Advancement Opportunities