Sweet Shack Server - Margaritaville Resort Biloxi

Sweet Shack Server

Position Summary: The Sweet Shack Server is responsible for preparing and serving high-quality, thoughtfully made food and beverages in a fast-paced guest environment. This role focuses on delivering an elevated dining experience—fresh ingredients, proper presentation, and friendly, attentive service—while maintaining strict food safety and cleanliness standards.

Key Responsibilities:

• Prepare and serve freshly made menu items following established recipes and quality standards
• Deliver excellent guest service by engaging with guests in a warm, professional, and knowledgeable manner
• Maintain high standards of food presentation, portioning, and taste
• Operate point-of-sale (POS) systems accurately and efficiently
• Follow all food safety, sanitation, and hygiene guidelines at all times
• Maintain a clean, organized, and well-stocked workstation
• Communicate effectively with kitchen and team members to ensure smooth service flow
• Assist with opening, closing, and restocking duties as assigned

Food Quality Expectations:

• Attention to detail in plating, wrapping, and overall guest experience
• Pride in serving food you'd be happy to eat yourself

Qualifications:

• Must be 21
• Previous food service or hospitality experience preferred
• Food handler certification (or willingness to obtain)
• Ability to work efficiently in a fast-paced environment
• Strong communication and teamwork skills
• Commitment to cleanliness, quality, and guest satisfaction

Physical Requirements:

• Ability to stand for extended periods
• Ability to lift, carry, push, pull up to 50 lbs
• Comfortable working around hot equipment and food preparation areas

Why This Role Is Different: This is not traditional concession food. We focus on quality, freshness, and presentation, creating a memorable food experience that complements the overall guest atmosphere.