Technology Solutions Consultant

Job Description

Job Description

Open position in RADaR office locations, including Kansas City, MO, Columbia, MO, and St. Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home Visa sponsorship

is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

This role is the direct connection between the MTP's innovation and technology strategy and the day-to-day challenges faced by our agencies

.

You'll work with agencies to understand the business problems they're actually facing, recommend the right technology or AI-driven solution for that specific problem, and make sure people actually know how to use it — through training, hands-on support, and ongoing enablement. This is not a traditional IT support role, and it is not about pushing a single technology or AI tool across MTP. Each agency and problem may require a different approach. The successful candidate will be a strong listener and creative problem solver who can take a vague challenge—"this takes too long" or "we keep running into this issue"—and turn it into a clear opportunity and actionable solution. Essential Duties and Responsibilities

(Other duties may be assigned) Partner with agency teams to identify recurring problems, bottlenecks, or inefficiencies in how they work Ask questions, observe processes, and identify the root cause of business problems Scope individual projects by identifying goals, stakeholders, requirements, timelines, and potential approaches Recommend and help implement the right technology or AI-driven solution for each problem, rather than pushing a single standard tool everywhere it doesn't fit Design and deliver training and enablement sessions so teams can use new tools confidently, not just once but on an ongoing basis Provide continued hands-on support after a tool launches — office hours, troubleshooting, refreshers — so adoption doesn't fade after the initial rollout Partner with product and engineering teams when custom development or additional technical support is needed Track project outcomes and share insights, challenges, and broader technology opportunities with the Director of Innovation & Technology Document what's working at one agency and help share it with others, so good solutions don't stay stuck in a single team Flag patterns and bigger platform needs back to the Director of Technology & Enablement Growth path This role is built to grow. A Technology Solutions Consultant who's built strong relationships across several agencies and is handling more complex, ambiguous problems independently moves to Senior Consultant. From there, a Principal Consultant takes on the most complex cross-agency initiatives, mentors newer consultants, and often becomes the natural next candidate for a future Director-level opening as the team expands. Qualifications -

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Genuine curiosity about AI, emerging technology, and how technology can improve the way people work Strong training and facilitation skills; able to explain a new tool clearly to a non-technical audience Some business analysis instinct — able to take a vague complaint ("this is taking forever") and turn it into a workable solution Strong project management and organizational skills, including the ability to scope projects, manage stakeholders, and keep work moving Sound judgment around responsible and safe use of AI and emerging technology Agency, marketing services, or client-services experience is a strong plus Patience and people skills — this role succeeds through relationships and repetition, not through a single big launch Total Perks Package The chance to be a part of a growing company and the next success story Amazing opportunities for career development Recognition programs Employee referral bonus Hybrid work schedule; 3 days in the office, 2 days working from home Fun and collaborative work environment Casual dress code Insurance Coverage (medical, dental, vision, life, and disability) 401(k) retirement plan, with employer 4% match Work/life benefits, including mental health and wellbeing support Flexible Time Off Policy Paid holidays, including agency soft closing Christmas Eve-New Year's Day Paid leave options, including sick leave, medical leave for self and family, and parental leave California Residents - Please review our Privacy Notice here. This employer participates in E-Verify. For more information, see the E-Verify Participation Poster and Right to Work Notice (English and Spanish).