Lead, Infrastructure Security Engineer - ZScaler

Job Classification: Technology - Engineering & Cloud Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you'll unlock an exciting and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions. Your Team & Role We are seeking a Security Engineer with intermediate to advanced hands‑on experience in Zscaler ZPA (Zscaler Private Access) and ZDX (Zscaler Digital Experience) to help design, implement, and support secure, high‑performance access to applications and services. This role is ideal for an engineer who is comfortable operating in modern Zero Trust environments and enjoys solving complex connectivity and performance challenges. Here is What You Can Expect on a Typical Day Design, deploy, and maintain Zscaler ZPA (Z Scaler Private Access) for secure, zero‑trust access to internal applications and hybrid‑cloud environments. Configure and optimize ZDX (Z Scaler Digital Experience) to monitor, analyze, and improve end‑user digital experience Configure and optimize ZCC (Z Scaler Client Connector) for secure conditional access, posture assessment, to ensure device identification consistent with zero trust controls Troubleshoot application access, performance, and connectivity issues using Zscaler tools and logs Partner with network, security, and application teams to onboard new applications into ZPA Assist with policy creation, segmentation, and access controls aligned with Zero Trust principles Analyze ZDX data to identify root causes of user experience issues and recommend improvements Support ongoing operational needs, upgrades, and best‑practice improvements Document designs, configurations, and operational procedures The Skills & Expertise You Bring Required Qualifications Proven hands‑on experience with Zscaler ZPA in a production environment Experience using Zscaler ZDX for monitoring and troubleshooting user experience Familiarity with identity providers (Entra / Azure AD, Okta, etc.) Experience migrating from traditional VPNs to ZPA Experience troubleshooting complex network and application performance issues Ability to work independently and collaborate across technical teams Preferred / Nice‑to‑Have Zscaler certifications (ZPA, ZDX, or Zscaler Internet Access) Scripting or automation experience (PowerShell, Python, etc.) Experience with cloud platforms (AWS, Azure) Application connectivity (web client/ server) troubleshooting. You’ll Love Working Here Because You Can Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we'll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You'll be surprised by what this rock‑solid organization has in store for you. What we offer you: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $133,600.00 to $220,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Market competitive base salaries, with a yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company‑funded pension plan. Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part‑time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email View email address on click.appcast.io. If you are experiencing a technical issue with your application or an assessment, please email View email address on click.appcast.io to request assistance. #J-18808-Ljbffr Prudential Ins Co of America