Tank Sales Administrator

Administrative - XRY Full time Administrative Rochester, NH, US

TANK SALES ADMINISTRATOR

About our energy Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture. Why choose Eastern? Extensive benefits including 100% paid insurance options Matched 401(k) options Employee & family fuel discounts for your home State of the art Training Center 3.5 Weeks paid time off + 7 paid holidays Veteran’s Day paid holiday for active military and veterans Opportunity for growth Complimentary coffee, snacks, and Thanksgiving turkey Shortened summer hours – full pay, shorter days Wellness reimbursement (gym, exercise classes, and more) Additional voluntary benefits About this opportunity This position is responsible for the coordination of tank sales, swaps, and purchases with competitors, managing customer rebate programs through associated organizations, and supporting the end-to-end sales pipeline. What your role will look like Maintain a proficient working knowledge of Eastern’s customer service practices and ensure all customer service activities are handled in a timely, efficient, and appropriate manner, and in compliance with all company policies and procedures. Oversee the following Inside Sales functions: Prepare documents for data entry and complete data entry daily. Ensure all daily functions are completed accurately and timely. Accurately and promptly enter all tank swaps, sales, and purchases into the designated Excel spreadsheet. Submit purchase orders and approve invoices as needed. Accurately enter new customer information into JDE for all new installations. Collaborate with competitors to ensure smooth transitions for our customers. Maintain a proficient working knowledge of applicable application software modules. Assist with Customer Care calls as needed, including accurately and appropriately managing and responding to customer questions, concerns, and inquiries, based on the seasonal needs of the department. What you’ll bring to this role Education: High school diploma or equivalent. Experience: Minimum five years relevant customer service experience. Ability to operate multi-line/function phone Intermediate proficiency in MS Office (Word, Excel, Outlook). #J-18808-Ljbffr Eastern