IT Support Specialist
Full-time
Bath Concepts
IT Support Specialist
Bath Concepts Industries, LLC
Libertyville, IL The IT Support Specialist reports to the IT Infrastructure Manager and provides hands-on, on-site IT support across Bath Concepts' three Libertyville locations. This role supports hardware, software, networking, and loT devices while working closely with the MSP and third-party vendors to resolve issues quickly, minimize downtime, and maintain secure, reliable operations. Responsibilities include service desk level support, employee onboarding and offboarding, workstation deployments and refreshes, software installation, troubleshooting, asset management, and maintaining standardized hardware, software, naming conventions, and documentation. The position emphasizes exceptional customer service, proactive problem-solving, business continuity, and continuous improvement while helping maintain a standardized and well-documented IT environment. Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can may be made to enable individuals with disabilities to perform the essential functions. Lift / move IT equipment- occasionally up to 50 lbs., with assistance. While performing the duties and responsibilities of this position, the employee will be sitting at a desk 90% of the time. Specific vision requirements for this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. The employee works in an office and manufacturing environment. The noise level in the work environment is consistent with normal office and manufacturing noise levels. The employee does work in the production/manufacturing areas as needed for endpoint device support as well as infrastructure troubleshooting, setup, and configuration. The above statement reflects the general details necessary to describe the principle functions of the occupation describes and shall not be construed as a detailed description of all the work that may be inherent in the occupation.
Bath Concepts Industries, LLC
Libertyville, IL The IT Support Specialist reports to the IT Infrastructure Manager and provides hands-on, on-site IT support across Bath Concepts' three Libertyville locations. This role supports hardware, software, networking, and loT devices while working closely with the MSP and third-party vendors to resolve issues quickly, minimize downtime, and maintain secure, reliable operations. Responsibilities include service desk level support, employee onboarding and offboarding, workstation deployments and refreshes, software installation, troubleshooting, asset management, and maintaining standardized hardware, software, naming conventions, and documentation. The position emphasizes exceptional customer service, proactive problem-solving, business continuity, and continuous improvement while helping maintain a standardized and well-documented IT environment. Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
- Provide IT support for Bath Concepts software, hardware, networking, telephony, A/V, and loT devices.
- Monitor ticket queue to troubleshoot issues, coordinating services, and drive timely resolutions.
- Ensure monthly patches are being applied.
- Assist with standardization of PCs, notebooks, tablets, smartphones, and RF scanning devices.
- Maintains accurate inventory records.
- Implement and oversee printer fleet management, standardization, and lifecycle management.
- Support conference room technologies, including screen casting, collaboration tools, displays, and telephony.
- Assist with employee onboarding, offboarding, hardware deployments, software installations, and workstation refreshes.
- Document configurations, procedures, standards, and troubleshooting processes.
- Identify recurring issues and opportunities to improve IT operations, reliability, and user experience.
- Implement technology and process improvements while minimizing disruption to business operations.
- Perform other IT-related duties and projects assigned by the Information Technology Manager.
- Customer service-focused, with a strong commitment to resolving technology-related issues for end users.
- Experience working with 3rd party vendors
- Efficient at keeping organized records for asset tracking purposes
- Excellent time management skills and strength in multitasking
- Effective interpersonal and communication skills, both verbal and written
- Ability to work independently as well as within a team
- Ability to communicate both internally and externally on technical and non-technical matters
- Ability to manage ticket queues and identify high-priority ticket to quickly get end users restored back to a working state
- Must have transportation in the event you need to go from site to site
- Can occasionally work off hours and help assist when projects deem necessary
- Microsoft 0365, Azure, lntune, and Active Directory experience are a plus
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can may be made to enable individuals with disabilities to perform the essential functions. Lift / move IT equipment- occasionally up to 50 lbs., with assistance. While performing the duties and responsibilities of this position, the employee will be sitting at a desk 90% of the time. Specific vision requirements for this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. The employee works in an office and manufacturing environment. The noise level in the work environment is consistent with normal office and manufacturing noise levels. The employee does work in the production/manufacturing areas as needed for endpoint device support as well as infrastructure troubleshooting, setup, and configuration. The above statement reflects the general details necessary to describe the principle functions of the occupation describes and shall not be construed as a detailed description of all the work that may be inherent in the occupation.
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the IT Support Specialist in Libertyville, IL vacancy
- Required Preferred Job Industries ~ Government & MilitarySuggested
US Navy
Lake Bluff, IL1 day ago $28.65 - $42.98 per hour
...headquarters in Northbrook, Illinois and supports 750+ staff members throughout the US and internationally... ...office and in the field. The Service Desk Specialist responds to requests for assistance, troubleshoots, and resolves basic user IT issues. Typical Functions:...SuggestedHourly payFor contractorsWork at officeImmediate startWorldwideWiss, Janney, Elstner Associates, Inc.
Northbrook, IL3 days ago- ...Job Description Job Description Title: IT Support Specialist I Location: Lake Zurich, IL Employment Type: Full-Time About Us Founded in 1996, Medical Murray is a privately owned medical device company specializing in the development, testing, and...SuggestedPermanent employmentFull timeInternshipWork at officeWorldwide
Medical Murray
Lake Zurich, IL8 days ago - ...Senior IT Support SpecialistSmartBiz Bank offers a broad range of business banking solutions to small businesses across the U.S. solutions built specifically to serve the dynamic needs of entrepreneurs and foster the growth of the small business community. SmartBiz Bank...SuggestedCasual workWork at officeLocal areaRemote workRelocationFlexible hoursAfternoon shift
SmartBiz
Northbrook, IL1 day ago - IndustriesGovernment & MilitarySuggested
- An IT and professional services provider is seeking a PC Support Technician in North Chicago, Illinois. The successful candidate will provide hands-on and remote support, resolve client issues, and manage hardware and software deployments. Required skills include problem...Remote work
- ...IT SpecialistMajor Duties:Diagnose and resolves problems in response to IT reported... ...IT equipment to assure coordination of IT support and customer service.Document and provide... ...and outdated entries.Train lower graded IT Specialists in account management procedures.Provide...Remote workRelocation packageMonday to FridayFlexible hours
US Department of Veterans Affairs
Great Lakes, IL19 hours ago - ...are our greatest asset. Herrmann Ultrasonics is hiring a IT Specialist! Immerse yourself into the fascinating world of ultrasonic... ...worldwide. Requirements: Provide on-site and remote technical support for end users, resolving hardware, software, and peripheral...Temporary workWork experience placementLocal areaRemote workWorldwideFlexible hours
Herrmann Ultrasonics
Mundelein, IL3 days ago - IT SpecialistThis position is located in the Midwest - End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The...Work at office
- Senior IT Purchasing SpecialistCorporate Headquarters12575 Uline Drive, Pleasant Prairie... ...! Join Uline as a Senior IT Purchasing Specialist, where you’ll own procurement strategy... ...50+ person in-house tech team builds and supports the custom systems that run our business....Full timeContract workH1b
Uline Shipping Supplies
Waukegan, IL2 days ago $70k - $80k
...Description Job Description We’re currently hiring an IT Operations Specialist as WRA builds its new internal IT & Cybersecurity functions... ...Cybersecurity. In this role, you will act as the front-line support person serving our roughly 100 full-time employees...Full timeCurrently hiringWork at officeLocal areaRemote workFlexible hours2 days per week1 day per weekWRA, Inc.
Mundelein, IL5 days ago- ...This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Mundelein, IL2 days ago - ...HARDY INDUSTRIES is seeking skilled technicians to support their national client base. This hands-on role covers various technical tasks from OS installations to structured cabling in diverse environments. Candidates should have at least 1 year of I.T. or Telecom experience...Hourly payFlexible hours
Hardy Industries Inc
Vernon Hills, IL4 days ago $25.05 - $33.4 per hour
...’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment... ...® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as...Hourly payMinimum wageWork at officeLocal areaRemote workTalentify.io
Libertyville, IL2 days ago- ...outcomes start and finish with eNGINE . \n \n eNGINE is hiring Server Techs, Admins, or Engineers to join a patching team supporting a large banking environment. This is hands-on, execution-focused work: installing patches via SCCM across Windows servers and...Relocation
eNGINE
Mundelein, IL6 days ago - ...PLEASE NOTE: THIS WILL BE A 6-WEEK PROJECT ** \n \n About the Role \n Medasource is seeking Technical Dress Rehearsal Testers to support an Epic go-live across a regional network of hospitals. As part of a small testing pod, you'll verify that devices and hardware in...Flexible hours
Medasource
Mundelein, IL6 days ago $99.3k - $198.7k
The Opportunity: The IT Techno functional Specialist - Order‑to‑Cash (OTC), provides in‑depth technical and functional direction for the design, development, and support of SAP application solutions that enable Abbott’s global commercial, distribution, and customer fulfillment...Shift work- ...Uline Drive, Pleasant Prairie, WI 53158 Set us up with the best in tech! Uline is looking for an IT Purchasing Specialist to help get the right tools in place to support operations for our teams across North America Careers Packed with Potential. Backed by 45+ years of...Contract workWork at office
$81k - $109k
Req ID 85131 | Vernon Hills, United States ZF Services, LLC What you can look forward to as a Workshop Training & Network Specialist Support the expansion and development of the workshop partner network within the assigned territory. Build strong customer...Work at officeRemote workZF Friedrichshafen
Vernon Hills, ILa month ago- ...NOC Technician, you would provide system and network operations support in a 24/7 NOC. You will also be expected to troubleshoot detected... ...and customer service skills. ~ Certifications relevant to the IT industry (e.g., CompTIA, Network Plus, etc.), preferred. ~...Temporary workImmediate startRemote workRelocation packageFlexible hoursShift workNight shiftDay shift3 days per week
Vail Systems Inc.
Mundelein, IL10 days ago $100k - $110k
...responsible for maintaining, improving, and modernizing the company's IT infrastructure across its manufacturing and office environments.... ..., and systems administration, with occasional Help Desk support as needed. The position will assess and improve the company...Permanent employmentWork at officeLocal areaAddison Group
Mundelein, ILa month ago- ...HARDY INDUSTRIES is seeking hands-on technicians in North Chicago to join their I.T. support team. This position focuses on more than just helpdesk tasks, requiring skills in OS installations, structured cabling, and telecom support across various environments such as...Flexible hours
Hardy Industries Inc
North Chicago, IL4 days ago $70k - $75k
...Job Description Job Title: IT Operations Engineer Level 1 (Desktop Support Specialist) \n \n Location: Onsite Midtown, NYC \n \n Firm Overview: \n Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leading commercial...Temporary workLocal areaRemote workMonday to Friday2 days per weekNewmark
Mundelein, IL2 days ago- The IT Network Administrator maintains the College’s network infrastructure and ensures... ...closely with the Director of IT to support operational needs, uphold strong cybersecurity... ...from senior executives to technical specialists. Strategic leader and builder of both vision...Work experience placementWork at office
- HARDY INDUSTRIES in Waukegan, Illinois, is looking for skilled I.T. and Telecom technicians. The role involves a diverse range of tasks from installing operating systems to structured cabling. Candidates should have at least one year of relevant experience, along with ...For contractorsFlexible hours
Hardy Industries Inc
Waukegan, IL4 days ago - ...Senior Desktop Support TechnicianA global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification...Contract workWork at office
Kaav Inc.
Northbrook, IL4 days ago - Overview CDW is seeking a reliable and detail-oriented IT Asset Management Technician to support onsite asset handling and tracking in Northbrook, IL. This role focuses on receiving, unpacking, tagging, documenting, and tracking IT equipment to ensure accurate inventory...Full time
- ...implement and validate analytics on all applications, including support creating custom JavaScript for more advanced conversion attribution... ...hosting infrastructures Email service management IT Support, both internal and client services Security standardization...Full timeLocal area
360 -tsg
Northbrook, ILmore than 2 months ago $72k - $107k
...Your Mission \n \n \nThe Systems Administrator is responsible for the implementation, administration, and ongoing support of the organization's IT infrastructure. This role ensures reliable operation, performance, and availability of IT systems that support daily business...Full timeLocal areaRelocation packageHoerbiger
Waukegan, IL2 days ago- ...advice on this job and more exclusive features. The Help Desk Support Specialist is responsible for providing maintenance of the client... ...hardware and software solutions, and supporting the internal IT Helpdesk. They will be responsible for administration and internal...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Specialist. Be the first to apply!
