Prep Room Supervisor

Job Description

Job Description

About Company:

Legacy Funeral Group is a family-owned company dedicated to providing compassionate, professional funeral, cremation, and cemetery services. With a strong focus on community, integrity, and service excellence, we support our teams with ongoing training, growth opportunities, and a meaningful mission. We’re looking for caring individuals who want to make a real difference in the lives of the families we serve. Join a company where your work truly matters—Legacy starts here.

About the Role:

The Prep Room Supervisor plays a critical role in overseeing the daily operations of the preparation area within a consumer support services environment. This position ensures that all materials, equipment, and products are prepared efficiently and meet quality standards to support seamless service delivery. The supervisor will lead and coordinate a team, managing workflow, schedules, and training to optimize productivity and maintain a safe working environment. They will also collaborate with other departments to align prep room activities with overall organizational goals and customer satisfaction objectives. Ultimately, the Prep Room Supervisor is responsible for maintaining high operational standards that contribute to the company’s reputation for excellence and reliability.

Minimum Qualifications:

• High school diploma or equivalent.
• Minimum of 2 years of supervisory experience in a prep room, manufacturing, or related environment.
• Strong understanding of inventory management and quality control procedures.
• Ability to lead a team effectively and manage multiple priorities in a fast-paced setting.
• Proficiency with basic computer applications and inventory management systems.

Preferred Qualifications:

• Associate degree or higher in business administration, operations management, or a related field.
• Experience in consumer support services or a similar industry.
• Certification in workplace safety or quality management (e.g., OSHA, Six Sigma).
• Familiarity with Lean or other process improvement methodologies.
• Excellent communication and conflict resolution skills.

Responsibilities:

• Supervise and coordinate daily activities of the prep room team to ensure timely and accurate preparation of materials and products.
• Monitor inventory levels and order supplies as needed to maintain uninterrupted operations.
• Implement and enforce safety protocols and quality control measures to comply with company policies and regulatory requirements.
• Train, mentor, and evaluate team members to foster skill development and maintain high performance standards.
• Collaborate with cross-functional teams to streamline processes and resolve any operational issues promptly.

Skills:

The Prep Room Supervisor utilizes leadership and organizational skills daily to manage team performance and workflow efficiently. Strong communication skills are essential for training staff, coordinating with other departments, and addressing operational challenges. Analytical skills help in monitoring inventory levels and quality control metrics to ensure compliance with standards. Problem-solving abilities are applied to resolve issues quickly and maintain smooth operations. Additionally, proficiency with computer systems supports accurate record-keeping and reporting, contributing to informed decision-making and continuous improvement.

4029 - Texas