Wellness Attendant
$33.28kYmca Southcoast
Job Description
Job Title: Wellness Floor Attendant- Opening hours and occasional evenings
Position Summary
The Wellness Floor Attendant is responsible for creating a welcoming and safe environment in the Wellness Center. This role supports members and guests by providing basic equipment guidance, maintaining cleanliness, and ensuring adherence to safety policies.
Essential Functions
- Greet and engage members and guests in a friendly, professional manner
- Provide basic orientation to fitness equipment and wellness center layout
- Monitor the wellness floor to ensure safe and appropriate use of equipment
- Enforce wellness center policies, including age guidelines and safety standards
- Maintain cleanliness of equipment and workout areas throughout shift
- Conduct regular walkthroughs to identify and report maintenance or safety concerns
- Respond appropriately to incidents and seek support when needed
- Assist in promoting wellness programs, classes, and services as appropriate
YMCA Competencies
Mission & Community Oriented
Demonstrates YMCA values and provides a welcoming environment for all members.
People Oriented
Builds positive relationships and communicates effectively with members and staff.
Results Oriented
Supports a safe, clean, and positive member experience.
Personal Development Oriented
Shows willingness to learn and grow in the role.
Qualifications
- Friendly, approachable, and customer service–focused
- Basic understanding of fitness equipment preferred (training provided)
- Ability to communicate with individuals of all ages and abilities
- CPR/AED certification required within 30 days of hire
- Must be reliable and able to work independently
Physical Demands
- Ability to stand and walk for extended periods
- Ability to lift light equipment and assist with basic setup/cleaning
- Ability to respond quickly in emergency situations
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