Market & Business Intelligence at DLA Wilmington, Delaware

Market & Business Intelligence Analyst

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.

Summary The Market & Business Intelligence Analyst, working in collaboration with and in support of the firm's strategic initiatives, conducts extensive research on current and potential clients. Analyzes search results, compiles reports and analyzes the firm's clients, prospects, key industries, competitors and new markets.

Location This position can sit in our Reston, Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, Minneapolis, Philadelphia, Phoenix, Raleigh, San Diego, Seattle, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule.

Responsibilities

• Identifies market trends, industry developments, client movements and other relevant client news in an effort to provide information for the firm's marketing and business development department, attorneys, firm leadership, and other stakeholders.
• Conducts extensive research on current and potential clients using web sources and internal data to assist in identifying potential areas of cross-selling and targeting opportunities in providing legal services.
• Analyzes search results, compiles reports and provides a written executive summary. Provides information critical to the firm's business development and competitive advantage initiatives.
• Analyzes the firm's clients, prospects, key industries serviced, and competitors and identify new markets. Supports client pitches and provides needed information for responding to RFPs.
• Assists management with developing a highly functioning global competitive intelligence research and business analysis group by contributing ideas, suggestions, and using information and tools not typically found in a law firm.
• Other duties as assigned.

Desired Skills Must have strong analytical skills to gather, analyze and interpret a variety of data information. Knowledge of the legal market and competitors is a plus. Strong communication and interpersonal skills required to interact with staff of all levels. Must have experience using AI to conduct research. Must be fluent in data gathering and analysis, including organizing and manipulating data in Excel spreadsheets using basic and advanced functions. Ability to work effectively in a fast-paced environment. Must be able to extract insights and produce recommendations from market and client research. Competency in data management and visualization tools such as Power BI and Alteryx are a plus.

Minimum Education

• Bachelor's Degree in Market Research, Business Analytics, Business, Library Services or related field.

Preferred Education

• Master's Degree in MBA, MS, MLIS, or related master's degree a plus.

Minimum Years of Experience

• 3 years' experience in marketing research or knowledge services.

Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
• Provide timely, accurate, and quality work product.
• Successfully meet deadlines, expectations, and perform work duties as required.
• Foster positive work relationships.
• Comply with all firm policies and practices.
• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
• Ability to work under pressure and manage competing demands in a fast-paced environment.
• Perform all other duties, tasks or projects as assigned.

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future.