Pilgrimage Coordinator

***Verso Ministries is only accepting candidates who are able to work in-person at our headquarters in South Bend, IN*** Verso Ministries is bringing a new vision of pilgrimage and global travel to Catholics everywhere. One that integrates the rich experience of faith, history, and culture into a holistic journey. Verso offers a fast-paced, entrepreneurial environment with opportunities for employee growth and development. Verso is currently seeking a full-time, in-person Pilgrimage Coordinator to support our Operations team in the careful planning and coordination of pilgrimage logistics and the pilgrim experience. Your role at Verso Ministries:

• Coordinate the operational logistics of our pilgrimages including management of travel, meals, accommodations, site visits, and other arrangements
• Assist with the development of captivating proposals by developing and preparing itineraries, packages, and budgets for private groups
• Serve as a key point of contact and liaison between Verso and our in-country vendors and partners
• Lead domestic and international pilgrimage groups as assigned, including traveling for approximately 10-12 days per trip, 2-3 times per year
• Foster strong relationships and communication with group leaders through emails, calls, meetings, etc.
• Maintain accurate records and operational reports
• Conduct research as needed for current and future pilgrimage destinations
• Provide critical feedback to continually improve our pilgrimage services and operational efficiency

• Organizational skills, attention to detail, and the ability to manage multiple projects and deadlines at once
• Offer exceptional customer service with confidence and competence
• An ability to learn new skills, to be flexible, respond to ever-changing demands, and perform in a fast-paced environment
• Exceptional written and verbal communication skills
• Experience with and passion for domestic and international travel

• Familiarity with Catholic holy sites and the practice of pilgrimage
• Experience with event or trip planning and customer service
• Understanding of project management techniques and processes
• Proficiency with Google Workspace and Microsoft Office, especially Excel, Adobe suite, and/or a CRM

• Competitive pay, commensurate with experience
• Generous paid time off (PTO) policy
• Health, dental, and vision insurance
• Opportunities to travel the world to holy sites at the company's expense