Security and Facilities Associate

Job Description Job Description POSITION OVERVIEW: The Security & Facility Associate supports physical security, life safety systems, and office facilities to ensure a safe, secure, and well maintained workplace. This role handles access control, alarms, investigations support, and coordination with vendors and law enforcement, along with day to day facility operations, maintenance coordination, and employee support. The position requires responsiveness, attention to detail, and discretion. DUTIES and RESPONSIBILITIES: Security Monitors and maintains video surveillance, access control, and alarm systems to ensure proper operation and compliance. Conducts monthly tests of silent alarms at two bank locations. Assigns and updates employee and vendor access; troubleshoots doors, schedules, and system issues. Coordinates alarm testing, registrations, and compliance requirements. Supports 24/7 alarm response and incident coordination. Serves as liaison with bank police and local law enforcement; assists with coverage coordination and post orders. Assists with investigations, including background checks, employee matters, PRIs, and fraud related issues. Serves as courier for important documents Oversees and escorts scheduled document destruction services. Conducts monthly AED inspections and coordinates annual CPR/AED training. Facilities Coordinates routine building maintenance and repairs to minimize business disruption Manages suite access for property managers and approved vendors. Receives and prioritizes employee facilities requests, including HVAC, access issues, furniture, lighting, and minor repairs. Coordinates preventive maintenance, including HVAC servicing, landscaping, and janitorial services. Responds to off hours facility issues as needed. Performs basic repairs and escalates to contractors when necessary. Supports office moves, furniture installation, and workspace setup. Reviews facility service tickets, invoices, and warranty issues. Other administrative duties as assigned by management MINIMUM POSITION REQUIREMENTS: High school diploma required; associate or bachelor's degree preferred. 5+ years of experience in facilities, security, or operational support roles. Familiarity with access control systems, alarm systems, video surveillance, and basic life safety equipment. Experience working with vendors, contractors, property management, or law enforcement. Ability to maintain extreme confidentiality in dealing with client matters Must consent to and have favorable consumer report, background check and drug/alcohol test OTHER ESSENTIAL CANDIDATE TRAITS: Strong organizational skills and attention to detail. Demonstrated discretion when handling sensitive or confidential matters. Ability to perform light physical tasks related to office setup and minor repairs. Strong people skills, and ability to converse on all levels with clients Ability to be proactive and anticipate issues; works quickly and proactively to solve them Willingness to learn, expand responsibility NO AGENCIES PLEASE No calls or agencies please. Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become property of Tolleson Wealth Management and that Tolleson Wealth Management will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies that have entered into agreements with Tolleson Wealth Management must submit applicants in accordance with the terms of the applicable agreements in order to be eligible for payment of placement fees. Tolleson Wealth Management is an Equal Opportunity Employer