Housekeeping Lobby Attendant
Elevation Convening Center & Hotel
Job Summary: The Lobby Attendant is responsible for the maintenance and cleanliness of the lobby and public areas, which includes the outside front entrance of the hotel, while projecting a high standard of service and professional hospitality at all times. Supervisory Responsibilities:
- None.
- Thoroughly clean all public and employee restrooms areas, including but not limited to sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors. Adhere to cleaning procedures and instructions for the use of cleaning agents.
- Thoroughly dust all furniture, pictures, and shelves in all public areas.
- Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
- Clean ashtrays and empty trash. Clean the inside and outside of the trash can.
- Maintaining the cleanliness of the floors, including sweeping, mopping, buffing, polishing, etc.
- Walk the parking lot picking up all trash.
- Maintaining carpets and upholstery.
- Restock restrooms and employee restrooms.
- Respond to guest requests.
- Complete maintenance work orders and deliver them to supervisors/management promptly.
- Turn in all lost and found items in accordance with lost and found procedures.
- Clean employee locker room twice daily.
- Vacuum all public areas.
- Maintain cleanliness of the outside of the building, which includes mopping, sweeping all glass entrance doors and carpets.
- Monitor elevator cleanliness.
- Clean the fitness and business center. Clean the fitness room, equipment, mirrors, rug, and anything else that might need cleaning.
- Report all suspicious persons or activities, hazardous conditions, etc., to Safety/Security department.
- Provide general public assistance, instruction, and/or guidance for guest and employee safety in fire or other emergencies.
- Performs other related duties as assigned.
- Excellent written and verbal communication skills.
- Excellent organizational skills and attention to detail.
- Knowledge of principles and processes for providing customer and personal services.
- High school diploma or equivalent is required.
- Any combination of education and experience that provides the required knowledge, skills, and abilities.
- Previous experience is preferred.
- Prolonged periods of walking, standing, and sitting.
- Must be able to lift up to 15 pounds at times.
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