Management and Program Analyst

Job Title

Technical advisor in matters, issues, and questions pertaining to change management, advocate and liaison between VA, VBA, VACO business lines and EDU.

Duties

Specific duties include:

• Design and implement organizational management studies, initiatives, or data gathering efforts, where the boundaries of the studies are extremely broad and difficult to determine in advance, i.e., the actual limits of the project are developed as the study proceeds.
• Work with stakeholders across organizations, functions and levels to build understanding and solve challenging problems, empower teams to move forward by developing metrics, measuring results, and integrating new methodologies into existing systems.
• Develop mechanisms for gathering or using existing quantitative and qualitative data to help stakeholders understand their customers; develop insights to inform decision-making, identify and scope problems; and embark on new research areas worth exploring through innovative methods.
• Review, evaluate, distill and synthesize data to uncover issues, identify trends and provide insights that drive organizational strategy.
• Make research findings relevant and impactful for design and action through a variety of formats such as insights, stories, videos, experiences and exhibits.
• Monitor and report on the status and progress of work, and update supervisor and leadership on work priorities, methods, and deadlines.
• Research, learn and apply a wide range of qualitative and/or quantitative methods to identify, assess, analyze and improve Education Service's effectiveness, efficiency and work products.

Work Schedule

Full time, Monday through Friday, 8am- 4:30pm

Promotion Potential

Not Applicable

Position Description/PD#

Management and Program Analyst; PD422430