Accounts Receivable/Collections Specialist

Join a Legacy of Quality, Innovation, and CommunityModern Litho is a local, family-owned printing company with over 85 years of industry-leading experience. We specialize in high-quality commercial printing and proudly serve clients across the country. As a family-owned business, we value our employees and cultivate a supportive, team-oriented environment with opportunities for growth and long-term success. Join us and become a part of a company that blends cutting-edge expertise with deep-rooted community values.Freshly Printed: The Role You Have Been Looking ForAs a Modern Litho Collections/Accounts Receivable Specialist, you will play an important role in supporting the financial operations of our company by monitoring customer accounts, managing collections activity, and assisting with accounts receivable functions. This position works directly with customers to address past-due balances, establish and track payment plans, maintain accurate account information, and provide professional and courteous communication.The ideal candidate is highly organized, detail-oriented, comfortable working with financial information, and able to balance multiple priorities while maintaining accuracy and confidentiality.From Set up to Finish: Your Role in the ProcessMonitor customer account balances and follow up on past-due accounts through phone and email communicationCreate, manage, and track customer payment plansReceive customer tax exemption documentation, validate information, and apply exemptions to customer accountsProcess incoming mail and organize and total checks by locationTrack rebate amounts for qualifying customersCreate new customer accounts in PrintVis and update Accounts Receivable contacts as neededServe as backup for Accounts Receivable functions across Modern Litho companiesProcess and enter Accounts Receivable data accurately and efficientlyPost daily cash receipts to customer accounts and assist with bank depositsManage daily bank entries and credit activityPrepare and distribute customer statementsContinually monitor customer accounts and communicate professionally and respectfully with customersThe Fine Print: What You Need to SucceedBachelor's degree in Accounting, Finance, Business Administration, or a related field preferred; an equivalent combination of education, training, and relevant work experience will be considered1–3 years of related accounting, accounts receivable, collections, or financial experience preferredRelevant professional experience may substitute for formal education requirementsAccounting and financial knowledge, including an understanding of accounting proceduresStrong analytical and problem-solving skillsExceptional attention to detail with a focus on accuracy and qualityStrong organizational skills with the ability to multitask and prioritize responsibilitiesAbility to work independently with minimal instructionAbility to manage deadlines and work effectively in a fast-paced environmentExcellent written and verbal communication skills, particularly when communicating with customers regarding account balancesProficiency in Microsoft Office applications, including Outlook, Word, and ExcelExperience working with accounting software10-key proficiencyAbility to exercise sound judgment when handling complex or changing situationsAbility to maintain strict confidentiality when handling sensitive company, customer, and financial informationYour Production Schedule:Monday - FridayFull-time, 40 hours per weekSalaried, Exempt PositionAll The Good Stuff: Your BenefitsCompany-sponsored 401(k) Plan with Employer MatchHealth, Dental, and Vision InsuranceHealth Savings Account (HSA) & Flexible Spending Account (FSA)Voluntary Benefits: Short-Term Disability, Long-Term Disability, and Life InsurancePaid Time Off (PTO)9 Paid Holidays$1,000 Employee Referral BonusEmployee Wellness Program