Biomedical Field Service Technician (Hospital Equipment)

Job Description

Job Description

Step into the day as a Biomedical Field Service Technician

At STERIS, we’re on a mission to help Customers create a healthier, safer world through innovative healthcare and life science products and services. Picture yourself as the trusted expert walking into a hospital, toolkit in hand, ready to keep critical medical equipment up and running.

What your day looks like

You start from home, plan your route, and head to area hospitals to diagnose issues and get devices back online. You’ll balance preventive maintenance, warranty and service calls, installations, and field upgrades—owning your schedule while knowing a responsive team has your back for tricky escalations.

Key responsibilities you’ll own

• Diagnose, repair, and maintain STERIS and competitor systems, components, and equipment to keep clinical environments operational.
• Independently prioritize Customer commitments to complete PMs, service/warranty calls, new equipment installations, and field upgrade initiatives.
• Collaborate with Tech Support, Engineering, and Service Contract Management to escalate complex problems and resolve them efficiently.
• Use advanced digital tools to meet compliance and regulatory documentation requirements and to capture detailed troubleshooting notes.
• Discuss findings, pricing, and repair options with Customers; partner with Sales—with leadership support—to enhance the Customer experience and identify revenue opportunities.
• Travel within your assigned territory to support multiple locations based on service agreements and needs.

This is a safety sensitive position.

This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions.

Who thrives here

If you’ve worked with your hands and solved complex mechanical or electrical problems, you’ll feel right at home. Professionals from backgrounds such as HVAC, general Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, and Electrical frequently excel in this role.

Qualifications and skills

• High School Diploma or GED and 4+ years of overall work experience, including at least 2 years in a mechanical/technical capacity. An Associate degree, relevant certifications, competitive equipment training, or related military experience may count toward the technical experience requirement.
• Valid driver’s license; ability to meet background and physical assessment criteria for obtaining and maintaining vendor credentialing.
• Experience engaging with Customers and collaborating with team members.
• Clear written and verbal communication skills.
• Comfort with basic computer tasks (Windows, email, navigation, mobile apps, and data entry across multiple systems).
• Flexibility for early starts, late finishes, and occasional overnights based on Customer and business needs.

Tools, tech, and support

• Company vehicle to support daily travel
• Company-issued cell phone and laptop
• All tools, equipment, and uniforms provided

Rewards and benefits

• Market competitive pay
• Generous paid time off plus nine additional holidays
• Comprehensive medical, dental, and vision coverage
• Short- and long-term disability
• 401(k) with company match
• Maternity and paternal leave
• Optional programs and discounts (including Pet Insurance)
• Tuition reimbursement and continuing education opportunities
• Clear paths for advancement and a stable, long-term career

Where your expertise shines

• Construction Equipment Maintenance
• Facilities Maintenance Experience
• HVAC Maintenance
• Lift Truck Repair & Maintenance
• Ground Support Equipment (GSE) Maintenance

Ready to be the go-to problem solver that hospitals count on? Join STERIS and build a meaningful, long-term career.