First Line Risk Senior Analyst

First Line Senior Risk Analyst - Boston

As the First Line Sr. Risk Analyst, you will participate, along with the first line risk teams, to define the target state for monitoring and testing for assigned products, processes and services. You will be responsible for assessing and executing the control monitoring and testing program for multiple lines of business and/or products. The Sr Risk Analyst will work within established timelines to deliver control testing and metric monitoring which are critical to determining control environment effectiveness. Further, the Sr Risk Analyst will act as a technical control expert in support of one or more critical business processes.

Primary responsibilities include:

• The Sr Risk Analyst will be responsible for recommending an assessment of the controls performance based on analysis. The Sr Risk Analyst will assist in the training and development of peers.
• Through workshops, identify and implement continuous monitoring and risk-adjusted control testing. Increase the use of key control metrics, automated testing and data analytics to provide value and insight to key stakeholders.
• Execute the control monitoring and testing program for assigned products, processes and services. Meet all established SLAs related to control testing and continuous monitoring.
• Support Risk and Control Self Assessment (RCSA) execution, make recommendations to existing risks/controls/control assessment method. Support exam management through delivery of control monitoring documentation and related analysis. Support risk issue closure.
• Maintain up-to-date understanding of business processes along with regulatory, statutory and legislative requirements for risk management and controls.
• Collaboration with designated business partners to remain apprised of status of ongoing risk, control, change initiatives as well as to ensure compliance with internal risk management requirements.
• Write and maintain metric requirement documents including overall solution, data definitions, and process flow.
• Partner with other members of the Commercial Risk team, using metric-based visualizations to facilitate Business Partner, Independent Risk Management and Senior Leadership decision-making.

Required Skills/Experience

• 2-4 years' experience in a risk management and testing environment.
• Strong analytical skills and an innovative approach to solving both practical and theoretical problems.
• Ability to collaborate effectively, build relationships, facilitate discussions, and diplomatically build consensus across diverse audiences/viewpoints.
• Excellent communication skills and experience producing high-quality materials for management consumption.
• Proficient use of Microsoft suite of products and Atlassian tools (JIRA/Confluence)

Preferred Skills/Experience:

• Understanding of internal testing best practices & methodologies (e.g. OCC Comptroller's Handbook on Internal Controls, FINRA 3120 Supervisory Control System)
• Experience with statistical analysis and trending of testing metrics
• Proficient use of Salesforce, Alteryx and Tableau
• Proficient use of Microsoft suite of products and Atlassian tools (JIRA/Confluence)

Educational, Certifications and/or Other Professional Credentials:

• Bachelor's Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience.

Sponsorship:

• At this time, Citizens is not able to provide employment-based immigration sponsorship for this position. Applicants must be legally authorized to work in the United States without current or future sponsorship requirements.

Hours & Work Schedule: Hybrid/4 days in the office, 1 remote

• Hours per Week: 40
• Work Schedule: Monday - Friday
• Work Location: Boston, MA

Pay Transparency

The salary for this position is $70,000-$80,000 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Required Skills

• Auditing
• Business Integrity Management
• Compliance Management
• Corporate Governance
• Customer Journey Orchestration
• Data Analysis
• Data Dashboards
• Diversity and Inclusion (D&I) Strategy and Policy
• Motivating Others
• Organizational Knowledge
• Project Support
• Risk Management Framework

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.