Assistant Store Manager

Skip to Main Content Careers Join The SmartStop Team Today! Why work at SmartStop? SmartStop is a growing organization with tremendous opportunities available. We offer competitive salaries and benefits along with enriching work environments. Ready to join the best team members in the industry? Leading Together At SmartStop, each employee brings unique experience and talent to their position and our true strength comes from collaborating and supporting one another. When we work as a team and lead together, we can achieve extraordinary results. Embracing Change We are committed to supporting our customers’ changing lives in a warm and welcoming way. We also recognize the importance of change as an organization and, while it is sometimes difficult, it is a necessary part of the process for our company and employees to evolve and grow. Enhancing Everyone's Journey We support our employees by providing positive work environments and embracing their individual pursuits. We contribute to the communities where we live and work through active participation in charitable initiatives. Finally, we care for our world by reducing our impact on the environment. Think Outside the BOX – Join a Company That’s Changing the Game! About Us: SmartStop® Self Storage (NYSE: SMA) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states and Washington D.C., and four provinces in Canada, with more than 35 million rentable square feet of storage space. Our 1,000+ team members are the heart of our business, delivering an award-winning customer experience year after year. We’ve earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the prestigious Reputation 800 Award (2023). Plus, our workplace culture has been recognized as a Top Workplace in Orange County two years running — a reflection of the feedback we get from the people who matter most: our employees. We’re growing fast, and we want you to grow with us. Assistant Store Manager (Store #6024 - Crestwood, IL) - Job Summary - NO NIGHTS! The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants. Hours of Operation: Mon - Fri 9:30 am to 6:00 pm; Sat 9:00 am - 4:00 pm; Sun 10:00 am - 2:00 pm Starting at $17.50/hour + Bonus What You'll Do: Rent storage units Prepare rental agreements Handle monetary transactions and banking activities Clean vacated units and general cleaning of the property Promote and sell self-storage solutions to potential customers Light maintenance Maintain a working knowledge of all products and services Maintain general curb appeal Must have reliable transportation, a valid Driver’s License, and current auto insurance The position requires a background check Other duties as assigned by the Company Who We're Looking For: Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience Excellent communication skills Ability to work independently and as a team Adapts to and embraces change A terrific attitude! Why You'll Love Working Here: Monthly Bonus Incentive Plan Health insurance, including medical, dental, and vision No Evening Hours Paid Time Off 401(k) matching Life Insurance | Disability Insurance Employee assistance program Discounts Health & Fitness Partnerships Legal Entertainment Computers & Electronics Diversity SmartStop® Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team. Lead Together! Applicant Privacy Policy Download the App Experience Stress-Free Storage Management Get the app on Google Play Download the app from the Apple App Store SmartStop® is committed to making the self-storage experience easy and hassle-free. We operate hundreds of convenient locations throughout the United States and Canada, and support them with world-class customer service. #J-18808-Ljbffr