banker

Consultant Position at orsa Credit Union

At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.

Every day, the consultant transforms ordinary branch visits into digitally-forward, people-first extraordinary experiences that strengthen trust, deepen relationships, and create joy. This role bridges vision and action, ensuring that the organization's strategies and values are fully realized in the everyday experiences of members. By combining operational excellence with genuine care, the consultant carries our promise all the way through the final mile, where trust is built, relationships are deepened, and the credit union's purpose of creating joy and igniting Michiganders' impossible dreams comes to life.

This position has a minimum hourly rate of $20.48, but your offer amount may be increased with relevant work experience and transferable skills. This is a full-time position Monday–Saturday. Work schedule varies based on branch needs.

Possible work locations include Canton, Plymouth, Northville, Westland, Livonia, Wixom, West Bloomfield, and Detroit.

How you'll shape the member experience:

• Walk alongside members in both light and dark moments.
• Guide members toward meaningful solutions with a digitally-first mindset.
• Deliver operational excellence with care.
• Take ownership of member challenges.
• Be a confident and trusted resource.
• Contribute to branch and organizational success.
• Collaborate to strengthen community connection.
• Commit to continuous learning and growth.
• Support organizational flexibility.

What you bring to the table:

• High school diploma or equivalent.
• Minimum two years' experience as a service representative in the retail or service industry or equivalent experience.
• Proficiency using Microsoft Suite.

As a team member of orsa, you'll enjoy:

• Comprehensive medical, dental, and vision plans
• Generous paid time off package for all full-time team members
• Up to 12-weeks paid paternity/maternity leave
• Lifestyle Accounts to help with your personal wellbeing
• Family Health Benefits
• Paid time off to observe all Federal Holidays
• Flexible work options depending on position
• A generous 401k match
• Numerous employee engagement activities
• Community Resource Groups
• Paid time off for occasions such as volunteering, caregiving, and family events

If this description appeals to you, please submit an application! A member of orsa credit union's talent acquisition team will be in contact with you shortly!

orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.

This job posting highlights some of the most critical responsibilities and requirements of the position. There may be additional duties and responsibilities that are not listed above. A Talent Acquisition Specialist will be sure to discuss the role in further detail should your application be selected to move forward.