Human Resources Assistant

Human Resources Assistant

Location: Wilmington, DE

Reports To: Human Resources Generalist

Classification: Full-Time, Non-Exempt

Join Our Team as a Human Resources Assistant

Do you enjoy keeping schedules organized, managing details, and helping people? REACH Riverside is seeking a Human Resources Assistant to support HR operations across the WRK Group. In this role, you'll coordinate interviews and onboarding, maintain confidential employee files, and help create a smooth experience for candidates and employees.

Why You Should Join Us

Meaningful Impact: Support the employees who bring our community programs and services to life.

Hands-On Work: Put your scheduling, filing, and administrative skills to work across a range of HR activities.

Collaborative Environment: Work with the HR team and colleagues across REACH Riverside, Kingswood Community Center, and The Warehouse.

Professional Growth: Build experience in recruitment, onboarding, employee records, and HR operations.

Who We Are

Founded to transform the Riverside neighborhood, REACH Riverside serves as the coordinating organization behind a comprehensive community revitalization effort focused on housing, education, health, and economic mobility. Together with Kingswood Community Center and The Warehouse, we form the WRK Group—a collaborative committed to creating opportunities and improving quality of life for residents across Northeast Wilmington.

What You'll Do

You'll help keep day-to-day HR operations organized, accurate, and on schedule. This position emphasizes scheduling and recordkeeping while providing administrative support throughout the employee life cycle.

Key Responsibilities

• Schedule interviews, orientations, onboarding appointments, trainings, and employee meetings.
• Maintain interview calendars, communicate with candidates, and follow up on availability and next steps.
• Create, organize, and maintain accurate electronic and paper personnel files while protecting confidential information.
• Update employee records, HR trackers, directories, and personnel change documentation.
• Assist with reference checks, background screenings, and pre-employment paperwork.
• Support new hire orientation and ensure completed documents are entered, routed, and filed.
• Track HR deadlines and help prepare correspondence, reports, and documents for audits and compliance reviews.
• Respond to routine HR questions, refer sensitive matters to the HR Director, and provide other administrative support as needed.

What We're Looking For

Education & Experience

• Bachelor's degree in human resources, business administration, psychology, organizational development, or a related field required.
• Two years of administrative, scheduling, records management, customer service, or HR experience preferred.
• Experience maintaining confidential files or working in a nonprofit or multi-site organization preferred.

Conditions of Hire

• Satisfactory criminal background and reference checks.
• If driving on organization business is assigned, a valid driver's license and acceptable driving record are required.
• Must be eligible to work in the United States without sponsorship.

Skills & Abilities

• Strong scheduling, calendar management, filing, and organizational skills.
• Attention to detail, reliable follow-through, and the ability to manage multiple priorities.
• Ability to protect confidential information and exercise sound judgment.
• Clear, professional communication with candidates, employees, and leaders.
• Proficiency with Microsoft Office and electronic filing systems, with the ability to learn HR and applicant tracking software.
• Ability to work independently and collaborate with diverse teams in a changing environment.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment & Requirements

Schedule: Monday through Friday, 9:00 AM–5:00 PM. Occasional adjustments may be needed for orientations, trainings, or organization activities.

Travel: Local travel between WRK Group locations may be required during the business day.

Physical Demands: Primarily office-based work using computers and office equipment, with periods of sitting or standing, movement between office locations, and occasional lifting of up to 20 pounds. Reasonable accommodations are available.

Benefits

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Life Insurance
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)

Equal Opportunity Employer

REACH Riverside is committed to fostering a diverse and inclusive workplace. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, marital status, age, veteran status, or any other protected status under applicable law.