Lead Teamcenter Application Support

Job Title: Lead Teamcenter Application Support Location: Fort Worth, TX 76134 Work Arrangement: Onsite Employment Type: Contract Duration: 16+ months Pay Range: $50.15/hr. to $51.69/hr. on W2 | $60.00/hr. to $67.20/hr. on C2C Domain: Medical Devices | Manufacturing & PLM

SKILLS REQUIRED

Primary (Must-Have) 10+ years of Siemens Teamcenter Application Support experience (L2/L3 level) Expertise in Teamcenter Unified & Active Workspace (AWC) environments Hands-on Teamcenter Administration and Configuration Management of integrations with upstream/downstream systems (CAD tools, SAP/ERP, MES) Incident, Service Request, and Problem Management (including Root Cause Analysis) Secondary (Good to Have) Experience interfacing with Siemens GTAC for complex technical escalations Track record of driving shift-left or automation initiatives within PLM support Knowledge of validation support environments (SIT/UAT/Production) Development and maintenance of runbooks, SOPs, and technical knowledge base articles

POSITION OVERVIEW

We are seeking a highly experienced Lead Teamcenter Application Support Specialist to oversee and manage critical product lifecycle management (PLM) infrastructure on-site in Fort Worth, TX. Sitting within our specialized enterprise applications function, this individual will lead L2/L3 support operations to ensure the high availability, stability, and optimal performance of Siemens Teamcenter Unified and Active Workspace (AWC) environments. Serving as the technical anchor for a dedicated Teamcenter support team, the ideal candidate will possess over 10 years of functional and administrative expertise to successfully triage complex issues, manage critical upstream/downstream integrations, and drive continuous service improvements for a global engineering and manufacturing user base.

ROLES & RESPONSIBILITIES

Lead L2/L3 application support for Siemens Teamcenter Unified & Active Workspace (AWC) environments, ensuring system stability, high availability, and performance compliance. Own the end-to-end incident, service request, and problem management lifecycles, performing root cause analysis (RCA), resolving defects, and mitigating systemic platform risks. Provide comprehensive functional and technical troubleshooting across essential Teamcenter modules, including Bill of Materials (BOM), Workflows, Change Management, and Document Management. Support and monitor system integrations connecting Teamcenter to enterprise infrastructure, ensuring consistent data flows across CAD tools, SAP/ERP systems, MES, and proprietary third-party applications. Collaborate and coordinate with L1 support, core infrastructure teams, third-party vendors, and Siemens GTAC to facilitate swift issue triage, compliance escalations, and SLA resolution. Manage application health monitoring, log file analysis, and proactive system health checks to minimize operational downtime and systematically reduce inbound ticket volumes. Assist with release management initiatives, supporting deployments, minor enhancements, system patches, and validation protocols across SIT, UAT, and production environments. Maintain enterprise performance KPIs, track strict service SLAs, compile compliance metrics, and execute process optimizations like shift-left automation.

BENEFITS

Medical Dental Vision 401(k) EEOC Compliance We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience. #J-18808-Ljbffr Pacer Group