Full-Time Hospice Clinical Liaison

Job Description

Job Description

Reliant at Home is seeking a Full-Time   Hospice Clinical Liaison in Plano, TX!

Hospice Sales experience required!

About Reliant at Home 

Reliant at Home is a multi-site, Texas only Home Health, Hospice, Caregivers, and Rehab company with 14 locations in Texas – including five Hospice locations (Fort Worth, Plano, Teague, The Woodlands, and San Antonio). The Reliant at Home Bluebird Promise is our commitment to live up to our higher calling by fulfilling our Values, Culture Priorities, and Service Pledge. Care is our higher calling. We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our referral partners and providers, and our local communities. Serving others is what we were meant to do.

Join Reliant at Home's winning culture - named Fortune TOP TEN in the USA Best Workplaces for Aging Services and certified Great Place to Work 2020-2021, 2021-2022, 2022-2023, 2023-20424 and 2024-2025!

Job Summary:

The Hospice Clinical Liaison plays a dual role that combines clinical nursing expertise with strategic relationship-building. Serving as both an admissions nurse and a community liaison, this role is responsible for assessing patients for hospice eligibility, facilitating timely and compassionate admissions, and developing strong partnerships with referral sources to grow awareness and trust in our hospice services. 

Key Responsibilities:  

• Conduct timely and thorough clinical assessments to determine hospice eligibility based on established criteria.
• Collaborate with the interdisciplinary team to develop patient-centered plans of care.
• Educate patients and families on the hospice philosophy, services, and what to expect throughout their care journey.
• Ensure all admissions documentation is completed accurately, timely, and in compliance with federal, state, and agency standards.
• Maintain up-to-date knowledge of hospice guidelines, insurance policies, and community resources.
• Provide emotional support and guidance to patients and families during the transition to hospice care.
• Build and maintain strong relationships with hospitals, skilled nursing facilities, physicians, and community healthcare partners.
• Promote awareness and understanding of hospice services through education, presentations, and one-on-one interactions with referral sources.
• Actively identify and respond to new referral opportunities and coordinate closely with the intake and clinical teams for seamless transitions.
• Represent the organization in the community at health fairs, professional networking events, and referral meetings.
• Track and report referral patterns and outcomes, providing insight to leadership on trends and outreach opportunities. 

Qualifications:  

• Current RN license in good standing, required.
• Graduate of an accredited nursing program (Associate's or Bachelor's degree).
• Minimum of 1 year of experience in hospice, palliative care, or related healthcare setting required.
• Previous experience in a clinical liaison, admissions, or healthcare sales role strongly preferred.
• Strong assessment skills and familiarity with hospice eligibility criteria (including Medicare regulations).
• Excellent communication, interpersonal, and organizational skills.
• Demonstrated ability to provide compassionate care and education during emotionally sensitive situations.
• Proficient in electronic medical records (EMR) and documentation practices. Homecare Homebase preferred. 

Requirements:  

• Valid driver's license, reliable transportation, and current auto insurance.
• Flexibility to travel locally and work a schedule that meets the needs of referral sources and patients.
• Ability to lift up to 50 lbs and manage physical requirements typical of in-home or facility-based clinical evaluations.
• CPR certification required. 

Why Should You Apply?

• You want to be a part of a company with a strong future
• You want to be a part of the solution in caring for seniors that need quality people in their corner
• You want to be on an amazing team with a positive and award-winning company culture
• You want to work alongside kind people that seek to do the right thing and put patients first
• You want to live out your calling and are more than happy to help
• You want to give back to the local community by participating in service projects
• You are eager to discover what sets Reliant at Home's Bluebird Nation apart

Other Benefits

• Competitive compensation package based on experience and ability to grow the agency
• Medical, vision, and dental insurance
• Health Savings Account available with company contribution
• Generous paid holidays and vacation
• 401k with company match

Now is the time for you to be involved in the care of our patients and the exciting expansion of Reliant at Home!