Patient Registration Specialist

Welcome and register patients and visitors in a respectful and helpful manner Gather and accurately enter demographic and insurance information into NextGen billing system Verify patient insurance eligibility Collect co-pays and patient payments Enroll and educate patients on TC Spine’s patient portal Schedule follow up appointments as requested by providers Coordinate the scheduling of interpreter services for patients as needed Work closely and cooperatively with clinic staff to help facilitate a positive patient experience Contact patients via phone for demographic and/or insurance information Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA Travel to remote sites based on business needs Assist patients and visitors with questions as needed Requirements Patient registration in a medical setting preferred Previous medical insurance experience is beneficial Ability to travel to remote clinics on a regular basis as business needs dictate Ability to prioritize multiple tasks with frequent interruptions Deliver high quality customer service to external and internal customers Ability to work efficiently and accurately in a fast paced environment A team player with the ability to work independently Ability to professionally work with patients of all ages, ethnicities, and backgrounds Minimum of a High School Diploma or equivalent Core Competencies Demonstrates expertise in patient registration and insurance verification within a medical setting, while ensuring compliance with HIPAA regulations. Excels in delivering high-quality customer service and effectively managing multiple tasks in a fast-paced environment. Highest-signal resume keywords Patient Registration Insurance Verification Customer Service HIPAA Compliance NextGen Billing System ATS Optimization Keywords Hard Skills Patient Registration Insurance Verification Data Entry Co-Pay Collection Appointment Scheduling Soft Skills Team Player Independent Work Effective Communication Problem Solving Time Management Industry Keywords HIPAA Medical Insurance Patient Portal Demographic Information Interpreter Services Tools & Technologies NextGen Billing System #J-18808-Ljbffr