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Quality Assurance Investigator

Häfele America Co.

Häfele America Co. seeks a Quality Investigator to conduct investigations on open service requests and to provide timely results to Customer Service. The role includes quarantining nonconforming QM products and notifying responsible personnel, answering inquiries, and maintaining quality metrics across SAP records. Responsibilities include periodic review of QMs, quality notifications, and performing 5S in the Quality area, with potential involvement in NSP processing and other duties as #J-18808-Ljbffr

Vacancy posted 6 hours ago
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  •  ...DUTIES AND RESPONSIBILITIES include the following Conducts investigation of open service requests. Responds timely to Customer Service...  ..., or spare part requests. Collects and maintains assigned quality records and metrics. Periodically reviews QMs, quality notifications... 
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