SAP BASIS Consultant

SAP BASIS Consultant

Location: Columbus, Ohio

Duration: 6 months

Experience Required: 6–15 years of relevant SAP BASIS / NetWeaver / HANA administration experience

Role Overview

Administer, monitor, optimize, and support enterprise SAP landscapes.

Provide technical support across SAP ECC, S/4HANA, BW, PI/PO, Solution Manager, SAP HANA, and related middleware.

Ensure system availability, performance, security coordination, transport governance, and operational stability.

Support upgrades, migrations, system refreshes, incident resolution, and business-critical SAP environments.

Key Responsibilities

• Administer and support SAP landscapes including: SAP ECC, SAP S/4HANA, SAP BW, SAP CRM, SAP PI/PO, SAP Gateway, Fiori Front-End Server, SAP Solution Manager, SAP HANA.
• Perform daily system health checks, background job monitoring, spool administration, interface monitoring, and log analysis.
• Proactively identify and resolve system performance and availability issues.
• Manage SAP transports using Transport Management System (TMS).
• Schedule, sequence, troubleshoot, and document transport imports.
• Support SAP kernel upgrades, support package stack upgrades, enhancement package upgrades, and add-on installations.
• Perform SPAM/SAINT activities and support SUM/DMO-based maintenance.
• Provide SAP HANA database administration support, including: start/stop activities, backup monitoring, tenant/system database checks, license checks, performance tuning, troubleshooting.
• Plan and execute system refreshes, client copies, and homogeneous/heterogeneous migrations.
• Perform post-refresh activities and environment stabilization.
• Monitor and tune system performance using ST02, ST03N, ST04, SM50, SM51, SM66, DBACOCKPIT, EarlyWatch Alert.
• Coordinate with SAP Security teams for: user administration, authorization issue analysis, role troubleshooting, SOD-aligned access support, audit activities.
• Raise and track SAP incidents through SAP ONE Support Launchpad.
• Apply SAP Notes and coordinate OSS connections with SAP Support.
• Support critical P1/P2 incidents, root cause analysis, service restoration, stakeholder communication, and preventive actions.
• Collaborate with functional, ABAP, infrastructure, database, network, cloud, and application teams.
• Create and maintain: technical documentation, operational runbooks, change records, SOPs, system inventory, refresh plans, knowledge transition materials.

Must-Have Skills

• Strong hands-on experience in SAP BASIS administration for SAP NetWeaver and S/4HANA landscapes.
• Strong SAP HANA administration experience.
• Experience with HANA Studio / HANA Cockpit.
• Experience with backup/restore monitoring and tenant database management.
• Strong performance troubleshooting skills.
• Experience with: SAP upgrades, support package application, kernel upgrades, SUM, DMO, system copies, system refreshes.
• Hands-on experience with SAP transport management.
• Strong knowledge of background jobs, printer/spool management, RFC destinations, SAP profiles, operation modes, and system parameters.
• Experience with incident, problem, change, and release management processes.
• Experience with ITSM platforms such as ServiceNow, Jira, Azure DevOps, equivalent ITSM tools.
• Familiarity with SAP Fiori and SAP Gateway.
• Knowledge of Web Dispatcher, SSL certificates, SSO/SAML basics, and SAProuter.
• Experience troubleshooting interface connectivity.
• Working knowledge of operating systems: Linux/Unix, Windows.
• Working knowledge of databases: SAP HANA, Oracle, SQL Server, DB2, Sybase.
• Ability to work within production support models with defined SLAs, on-call responsibilities, and critical incident response.

Good-to-Have Skills

• Experience with cloud-hosted SAP landscapes on Microsoft Azure, AWS, GCP.
• Experience with SAP Solution Manager, including ChaRM, Monitoring, EarlyWatch Alert.
• Experience with SAP Focused Run or equivalent observability platforms.
• Understanding of SAP BTP administration.
• Knowledge of Cloud Connector and SAP Integration Suite.
• Understanding of hybrid integration patterns.
• Experience with automation and scripting using Shell scripting, PowerShell, Python, Ansible.
• SAP certifications in BASIS, HANA, S/4HANA System Administration, or cloud infrastructure are preferred.

Required Soft Skills

• Excellent communication and client interaction skills.
• Strong stakeholder management capabilities.
• Strong analytical and troubleshooting skills.
• Ownership mindset with the ability to drive issues through resolution.
• Ability to collaborate with global delivery teams across multiple time zones.
• Strong documentation discipline.
• Ability to create clear and comprehensive technical runbooks.
• Ability to mentor junior team members and support knowledge transition.

Preferred Candidate Profile

• Experience supporting or implementing SAP landscapes in production environments with strict SLA requirements.
• Experience participating in: SAP Upgrades, Migrations, System Copies, System Refreshes, Audits, Disaster Recovery (DR) Exercises.
• Ability to balance hands-on technical responsibilities with coordination and delivery governance.
• Strong understanding of enterprise change management, audit requirements, and operational risk controls.