Quality Technician 2

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment, and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. A Quality Technician will work in our new 400,000 sq. ft. distribution facility in Northwest Indiana, equipped with state‑of‑the‑art technology designed to optimize efficiency and reduce environmental impact. This position is eligible for a $500 sign‑on bonus upon hire and a $1,000 stay‑on bonus after six months of employment. What You Will Do: Manage Inventory: Run reports and investigate inventory for broken or out‑of‑date items. Handle Returns: Work with the customer experience team on RMA returns. Customer Complaint Investigations: Collaborate with engineering and customer experience on investigation complaints. Product Inspection: Perform inspections using test equipment per written instructions. Nonconformance Handling: Identify, document, and segregate nonconforming materials following established procedures. Inspection Planning: Maintain inspection forms, storyboards, and databases in collaboration with cross‑functional teams, aligned with control plans and ECNs. Quality Improvement: Clearly report quality issues, compile data for reports, join improvement teams, and identify areas for enhancement. System Audits: Support internal quality audits, ensuring accurate documentation of details. What You Will Bring: Education: High school diploma or GED equivalent required. Experience: 3‑5 years in a quality role, with experience running root‑cause analysis and customer service investigations. Quality Knowledge: Familiarity with basic quality principles, standards, and continuous improvement tools. Statistics Knowledge: Understanding of key statistical concepts including control charts, variation types, process capability, and Gage R&R. Calibration Knowledge: Experience using and calibrating a variety of measurement tools (e.g., calipers, micrometers, CMMs) and maintaining M&TE records. Testing Experience: Skilled in blueprint reading (including GD&T), inspection methods, and sampling plans. Computer Skills: Proficient with data entry, Microsoft Office, and Minitab. Physical Requirement: Ability to lift up to 50 lbs up to 4 hours a day. What We Can Offer You Competitive Pay & Benefits: Enjoy a robust Total Rewards Program that includes health, financial benefits, and more. Generous Time Off: Vacation, sick days, holidays, and a volunteer day. Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities. Parental Leave: Flexible leave policies to support family. Compensation: Expected base pay range $22–$26 per hour, eligible for 15% shift differential. Salary information is a guideline and varies with experience, qualifications and market conditions. Work Shift: Evening (United States of America). We’re an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all. Applicants must be currently authorized to work in the United States on a full‑time basis. Panduit will not sponsor applicants for work visas now or in the future. All roles, including remote positions, require an in‑person interview as part of the hiring process. #J-18808-Ljbffr